2012 Gold Monitor Award Winners Series: Credit Card Monitor

W. Douglas Miller by on Feb 28, 2013

Corporate Insight’s 2012 Monitor Awards were released in late January and recognize financial services firms for excellence in the online user experience they offer prospects and clients. Throughout February, we will be releasing a series of slide decks highlighting the firms that received Gold Monitor Awards. Each of the eight slide decks will focus on a specific industry within financial services. Monitor Subscribers: detailed client-only slide decks summarizing each Monitor Awards report are now available on the CI Client Site. 

The Credit Card Monitor Awards recognize leading card issuers for excellence in the online user experience they offer their prospects and clients. Credit Card Monitor Awards are given out across eight categories including:

  • Card Comparison Tools
  • Transaction History and Search Tools
  • Statement Centers
  • Online Card Payments
  • Balance Transfer Centers
  • Alerts
  • Private Site Help
  • Initiating Disputes/Inquires

To get a look at the Gold Monitor Award winning firms in each category and get a better understanding of why their online offerings were best in class in a particular category, please download the Gold Monitor Award Winners Series: Credit Cards slide deck (no form required):