Erica Bensoussan is a Senior Analyst on the Projects Team. She joined the firm in 2001 as a Monitor team analyst tracking the bank and brokerage industries. As a member of the Projects Team team, Erica has managed numerous custom research projects across a wide range of topics including account opening, online security, financial wellness, automated phone systems, ATM design and more. She has also led Corporate Insight’s Audit benchmarking engagements for clients in the retirement and banking industries. Erica holds a B.A. in Communications and Commerce from the University of Pennsylvania.
by admin on May 30, 2016