Michelle Ammirati is an Analyst for Healthcare Monitor. In addition to her core responsibilities, Michelle has contributed to the Trends & Highlights blog series and created the bi-annual Credit Card Product Update. She has conducted extensive research on the member experience with a focus on the online and mobile platforms. Michelle has led UX-based healthcare research and thought leadership in financial services. Previously, Michelle worked on Bank, Credit Card and Small Business Card Monitor products.
Michelle graduated from Ithaca College in 2014 and has been a member of the Corporate Insight team since 2014.