Michelle AmmiratiSenior Analyst, Healthcare Monitor
Michelle Ammirati is a Senior Analyst for Healthcare Monitor. In addition to her core responsibilities, Michelle has contributed to the Trends & Highlights blog series and created the bi-annual Credit Card Product Update. She has conducted extensive research on the member experience with a focus on the online and mobile platforms. Michelle has led UX-based healthcare research and thought leadership in financial services. Previously, Michelle worked on Bank, Credit Card and Small Business Card Monitor products. Michelle graduated from Ithaca College in 2014 and has been a member of the Corporate Insight team since 2014.
Alisson AndradeProject Manager, Projects Team
Alisson Andrade is the Project Manager on the Projects Team. She has worked on numerous custom projects related to product positioning, account opening, account security and consumer communication strategies. Before joining the Projects Team, she led Corporate Insight’s Annuity Monitor, Life Insurance Monitor and Small Business Card Monitor services. In 2017, Alisson co-authored the Blockchain Solutions and the Future of Finance report, which assessed blockchain applications and their potential impact on end consumers. Her research has been cited in the ABA Banking Journal and she has been quoted in publications such as Ignites and the Wall Street Journal. In 2006, Alisson graduated from Baruch College with a B.A. in Finance and Investments.
Meredith BartholdSenior Analyst, Bank Monitor, Credit Card Monitor, Mobile Monitor and Small Business Card Monitor
Meredith Barthold is a Senior Analyst leading the research for Bank Monitor, Credit Card Monitor, Mobile Monitor and Small Business Card Monitor. She has conducted extensive research on the banking and credit card industries, examining the online platforms, customer service capabilities, social media marketing and tools offered to prospects, customers and financial professionals. In addition to her core responsibilities, Meredith has contributed to a variety of custom research projects in the bank and cards industries, the Trends & Highlights blog series and the bi-annual Credit Card Product Update. Meredith holds a B.A. in chemistry from Colgate University.
Erica BensoussanSenior Analyst, Projects Team
Erica Bensoussan is a Senior Analyst on the Projects Team. She joined the firm in 2001 as a Monitor team analyst tracking the bank and brokerage industries. As a member of the Projects Team team, Erica has managed numerous custom research projects across a wide range of topics including account opening, online security, financial wellness, automated phone systems, ATM design and more. She has also led Corporate Insight’s Audit benchmarking engagements for clients in the retirement and banking industries. Erica holds a B.A. in Communications and Commerce from the University of Pennsylvania.
Jen Butler is the Director of Research for Corporate Insight’s Asset Management, Brokerage & Digital Advice Monitor services. As Director, Jen leads Corporate Insight’s subscription research teams and contributes to custom consulting opportunities within the brokerage and asset management industries. Jen has been cited in various publications, including Ignites and Fund Intelligence and has conducted extensive research on industry topics, such as account opening and onboarding, communication strategies, competitive benchmarking, and industry trend analysis. In her tenure as Digital Advice lead, Jen developed CI’s Digital Advice Audit; a comprehensive industry benchmarking service that evaluates competitors’ automated investing platforms. Jen graduated from Northeastern University in 2012 with a Bachelor’s in Media Studies.
Matthew EschmannDirector of Research, Banking, Cards & Mobile Finance
Matthew Eschmann is the Director of Research – Banking, Cards and Mobile Finance at Corporate Insight. He joined Corporate Insight in 2011 and has worked on Bank Monitor, Credit Card Monitor and Mobile Monitor. He has also lead custom research engagements as a Project Manager on our Consulting Team. He was the lead author on several of CI’s syndicated studies and his research has been cited in such publications as American Banker, Bloomberg and MarketWatch. Matthew holds a B.A. in psychology from Bucknell University.
Johanna HifeDirector of Projects
Johanna Hife is the Director of Projects. She has managed a broad range of custom research initiatives that include studies on client communication strategy, new account onboarding experience, marketing collateral best practices, product positioning and client segmentation. She led the development of Audits for the asset management and healthcare industries. She also contributed to the Brokerage, Banking, P&C Insurance and DC Plan Participant Digital Audit services. Johanna joined the firm in June 2015, shortly after earning her M.S. in Global Affairs from NYU.
Olivia JackSenior Analyst, Retirement Plan Research
Olivia Jack is a Senior Analyst on the Retirement group at Corporate Insight which consists of the Retirement Plan Monitor and Retirement Plan Monitor — Institutional research services. She has conducted extensive research on the retirement industry during her time at Corporate Insight, examining the online platforms and technological innovations leading firms offer clients. She received her graduate degree from New York University in 2015 and has been a member of the Corporate Insight team since April 2016.
Corey LimmerSenior Analyst, Brokerage and Digital Advice Team
Corey Limmer is a Senior Analyst on Corporate Insight’s Brokerage and Digital Advice Monitor teams. Since joining the firm in 2014, he has worked on a variety of custom projects related to online and mobile security, account opening, digital trends and fixed income competitive benchmarking. Corey was the lead author of the May 2016 study The Innovation Advantage, where his research was cited in such publications as InvestmentNews, ThinkAdvisor and CXOtoday. He has also been a regular contributor to Corporate Insight’s syndicated Next-Generation Investing studies and is a member of the Digital Advice Monitor team. Corey graduated from Tufts University in 2012 with a B.A. in Economics and Spanish.
Megan RaffertyAnalyst, Projects Team
Megan Rafferty is an Analyst for our Projects Team. In her time researching annuities and insurance, she has examined a wide range of topics including chat, direct-to-consumer products and search tools. She has contributed to white papers on chatbots and wellness programs. She joined Corporate Insight’s team in 2016.
Lauren RoncevicDirector of Research, Asset Management and P&C Insurance
Lauren Roncevic is the Director of Research for Corporate Insight’s Asset Management Monitor and Property & Casualty Insurance Monitor research services. She has conducted extensive research and competitive benchmarking on the asset management and insurance industries, examining the online platforms and technological innovations that leading firms offer clients, prospects and financial professionals. Lauren graduated from The George Washington University in 2010 with a major in Business Economics & Public Policy and has been at Corporate Insight since 2011.
Jose SantanaSenior Analyst, Healthcare Monitor
Jose Santana is a Senior Analyst for Healthcare Monitor’s research services. He has conducted extensive research on the insurance industries with a focus on the online platforms, customer service capabilities and technological innovations offered to prospective individuals and members. Jose’s past involvement includes work on Annuity Monitor and Life Insurance Monitor. Jose has also authored and collaborated on a number of thought leadership pieces, projects and studies focusing on responsive web design, insurance product positioning, mobile transaction capabilities, cyber security and more. Jose graduated from James Madison University in 2010 and has been a member of the Corporate Insight team since 2013.
Silviya SimeonovaQuantitative Research Manager
Silviya Simeonova leads Corporate Insight’s quantitative research, managing the survey work that helps inform much of CI’s proprietary research and special studies. This includes designing and implementing surveys focused on customer satisfaction and digital experience behaviors/preferences, as well as working with cross-industry teams to integrate quantitative findings into CI’s research. She has co-authored multiple reports investigating the preferences of retirement plan participants, investors and financial advisors, including Satisfying Today’s Retirement Plan Participant and The Changing Face of Financial Advice. Previously, Silviya led custom research engagements across a range of financial services verticals, in addition to heading CI’s Active Trader research. She has been quoted in such publications as Investment News, The Washington Post and Financial Advisor. Silviya graduated from Bowdoin College in 2011 with a double major in Mathematics and Economics.
Justin SuterSenior Analyst, P&C Insurance Monitor
Justin Suter joined Corporate Insight in 2015 and leads the firm’s P&C Monitor team. He has performed wide-ranging research on the P&C industry, staying abreast of industry trends and examining the online capabilities, educational resources and technological tools leading firms offer prospects and clients. In addition to leading weekly and monthly reports, Justin investigates emerging InsurTech companies and writes about telematics programs for insurance firms. He also co-authored a whitepaper on wellness programs in the insurance industry. Before taking over the P&C Monitor, Justin worked on Corporate Insight’s Life Insurance and Annuity Monitors. Justin earned his B.A. in History with honors at New York University.
Andrew WayDirector of Research, Retirement, Annuities and Life Insurance
Andrew Way is the Director of Research for Corporate Insight’s Retirement Plan Monitor, Retirement Plan Monitor – Institutional, Annuity Monitor, and Life Insurance Insurance Monitor research services. He has conducted extensive research on the retirement, brokerage and insurance industries during his time at Corporate Insight, examining the online platforms and technological innovations that leading firms offer clients, prospects and financial professionals. He has been quoted in numerous financial and retirement publications, including PLANSPONSOR, 401k Wire, Fund Action, Money Management Intelligence and Ignites. Andrew graduated from Binghamton University in 2010 and has been a member of the Corporate Insight team since January of 2011.
Justin MattosAnalyst, Banking, Cards & Mobile Finance
Justin Mattos is an Analyst leading the research for Bank Monitor, with additional responsibilities for Credit Card Monitor and Mobile Monitor. He has conducted extensive research on the banking and credit card industries, examining the online and mobile app customer service capabilities, money movement options and personal financial management tools offered to account holders. In addition to his core responsibilities, Justin has contributed to a variety of custom research projects in the bank, cards and home loan industries. Justin holds a B.A. in Philosophy from New York University.
Colleen McGarryAnalyst, Annuity and Life Insurance Monitor
Colleen McGarry is an Analyst for Corporate Insight’s Annuity and Life Insurance Monitor research services. Since joining the company in 2016, she has conducted extensive research on the annuity and life insurance industries, focusing on the digital experiences of prospects, account owners and advisors. Colleen has contributed to Life & Health Advisor magazine and has been quoted in Life Annuity Specialist. Previously, she worked on the eMonitor and Brokerage teams. Colleen earned her degree in Business Administration from SUNY Geneseo in 2016.