Ciara Rafferty

Ciara is an Analyst for Bank Monitor and Credit Card Monitor at Corporate Insight.


Author's Posts

Don’t Panic! 8 Firms Tackle Market Volatility

February 01, 2016 by
Recent market volatility has heightened one pivotal investor sentiment: fear. Many plan participants have been greeted by uninspiring returns the past few weeks. The fear of the markets is a natural human instinct: Investors place hard-earned money in the market in the hopes that it will grow, and when they lose money, if only on […]

Five Firms Get a Head Start on National Save for Retirement Week

October 15, 2015 by
It’s almost time for National Save for Retirement Week 2015 and, although the week doesn’t technically start until October 18, some firms are jumping on the opportunity to get participants thinking about retirement. Before we look at what firms are doing, let’s review how the week came to be. In 2006, Senators Gordon Smith and […]

The Retirement Planning Resources That Participants Most Value

September 09, 2015 by
According to the 16th Annual Retirement Survey from the Transamerica Center for Retirement Studies, participants think quarterly statements are the most helpful resource for retirement planning, saving and investing. The survey shows that the perceived helpfulness of quarterly statements increased from 74% in 2014 to 85% in 2015. Respondents also preferred online tools and calculators, […]

Are You Secure in Your Social Security Knowledge?

July 22, 2015 by
MassMutual recently conducted a survey, just in time for the 80th anniversary of the Social Security Act, to see just how much Americans know about Social Security retirement benefits – or how little, as a mere 28 percent of the 1,513 Americans surveyed actually passed. This low passing rate is not surprising, given that only […]

Crowdsourcing Innovation: Using the Rest to Develop the Best

July 20, 2015 by
On May 28, 2015 Citi announced the winners of the most recent Citi Mobile Challenge in Europe, the Middle East and Africa (EMEA). Since its inception in 2014, the Citi Mobile Challenge has encouraged the innovators of the world to use existing Citi technology along with outside or competitor features to develop products and services […]

Ameriprise Awarded for the 3-Minute Retirement Check

June 03, 2015 by
Recently, Ameriprise won the Best Financial Services Website of 2015 as part of The Internet Advertising Competition (IAC) Awards developed by the Web Marketing Association. The IAC Awards recognize the best online advertising across a number of industries and online channels. The firm received the award for its 3-Minute Confident Retirement Check, a multi-faceted retirement […]

Nationwide Hits Super Bowl Viewers with #MakeSafeHappen Campaign

February 02, 2015 by
The Monday after the Super Bowl always buzzes with reactions to the commercials – which were the best, the funniest and which had the cutest puppies. This year, fifty percent of Super Bowl ads included hashtags, such as Esurance’s #sorta and Budweiser’s #BestBuds, encouraging viewers to discuss on social media, making the advertisement a trending topic. This year’s highest trending and most controversial spot is Nationwide’s Make Safe Happen commercial, which displays the URL accompanied by #makesafehappen, immediately after shocking the audience with a chilling account of a child’s accidental death. People quickly took to social media after the commercial aired wondering, “What was Nationwide thinking?”

Fidelity Adds Contribution Change Transaction Capability to Mobile App

October 28, 2014 by
Over the course of the last two years, the Retirement Plan Monitor group at Corporate Insight has done extensive research into the mobile capabilities of our coverage firms. When analyzing the phone and tablet applications made available to retirement plan participants, one of the things we look for are the transaction capabilities provided within the apps, such as rebalancing assets, changing allocations, and changing the contribution rate. In the February 2013 RPM Report, which focused on mobile capabilities as a whole, not a single firm in the Retirement Plan Monitor coverage group offered either a phone or tablet app that featured transaction capabilities. By the time the topic of phone apps was revisited in July of 2014, four firms offered transaction capabilities on their phone apps: ING (now Voya Financial), The Principal Financial Group, T. Rowe Price and Vanguard. Furthermore, by August 2014, when tablet apps were specifically reviewed, two firms – VALIC and Vanguard – offered transaction capabilities on their tablet apps. Recently, Fidelity joined the party by adding a new My Contributions section to its phone app and mobile-optimized website that allows participants to change their contribution rate.