Henry Marshall

Henry is a Research Associate for P&C Insurance Monitor at Corporate Insight.

Email: hmarshall@corporateinsight.com

Author's Posts

The Rise of Voice-Assistant Technology Among P&C Firms

September 20, 2017 by
Much of the future innovation in the property and casualty (P&C) insurance field likely lies within artificial intelligence (AI) technology, with six of the largest firms boasting a voice-enabled assistant as another way to communicate with customers. However, it is the depth of capability and extensiveness of this interaction that will set firms apart as […]

Disaster Relief: Expanding P&C Digital Resources after Hurricanes Harvey and Irma

September 18, 2017 by
In the wake of Hurricane Harvey and Hurricane Irma, P&C insurance firms are taking advantage of the digital experience to serve as a resource in the recovery of two storms that brought immense destruction to Texas, Florida and the lower east coast. Billions of dollars in damage and thousands of displaced citizens will pose a […]

P&C Quarterly Mobile Highlights and Innovations

August 11, 2017 by
Over the past several months, P&C firms have continued to expand mobile capabilities, with changes spanning from new in-app payment options to updated designs. With these mobile innovations, firms demonstrate an industry-wide emphasis on customization, cross-platform experience consistency, efficient customer service and navigation-centric design. In June, Farmer’s updated its one-time payment option by allowing clients […]