Henry Marshall

Henry is a Research Associate for P&C Insurance Monitor at Corporate Insight.

Email: hmarshall@corporateinsight.com

Author's Posts

USAA and GEICO Roll Out Chatbot and Augmented Reality Technology

May 03, 2018 by
Earlier in the year, Allstate became the first firm in the P&C Monitor coverage group to develop Amazon Echo Show capabilities with its Good Hacks skill, while GEICO became the first P&C firm to develop voice-assistant capabilities through Google Home. Here is an early look at two other promising technologies soon to make an impact […]

P&C Quarterly Mobile Highlights and Innovations

March 21, 2018 by
Mobile technology in the property and casualty insurance space saw an eventful first quarter of 2018 with dramatic design updates, robust new features and the addition of new Google Assistant and Amazon Alexa capabilities. February was an important month for mobile app updates, as two firms in our P&C Insurance Monitor coverage group sought to […]

Investing in the Future: Nationwide Announces Investment in Insuretech Startup

February 23, 2018 by
2018 is shaping up to be in an important year of accident and damage prevention technology in the P&C space. Nationwide is the latest firm to make a splash, announcing in a press release a $30 million investment Nexar, a Tel Aviv-based startup that makes a dashcam app focused on reducing on-road risk through an […]

Liberty Mutual Brings Smart Home System to P&C Insurance with New Dwellbeing Tool

February 02, 2018 by
After the costliest year in insurance history, reducing claims has become a central focus among P&C firms. By embracing the latest technology and innovation, firms are taking extensive measures to prevent property damage and reduce costs. Liberty Mutual has emerged at the forefront of this effort in 2018, employing smart home technology in its new […]

P&C Quarterly Mobile Highlights and Innovations

December 18, 2017 by
In the final quarter of 2017, mobile technology in the property and casualty (P&C) insurance space boasted some of the most robust changes of the year, ranging from design updates to new features adopting the latest technology. In October, GEICO became the latest firm tracked by P&C Insurance Monitor to introduce a skill for Amazon […]

Faster Than the Speed of Insurance: Two Firms Are Redefining Convenience in the P&C Industry

November 29, 2017 by
Voice-assistance, face-scanning capabilities and artificial intelligence are just a few of the technological advancements P&C firms are embracing to improve the user experience. A common goal behind these various technologies is to make different aspects of the insurance process as quick and convenient as possible. Two new players in the P&C insurance industry have made […]

Progressive Introduces New Flo Chatbot through Facebook Messenger

November 03, 2017 by
The growth of artificial intelligence technology has given rise to chatbots, and significantly decreased the amount of human interaction involved in customer service. From conversational responses with tone and emotion to basic suggested questions, chatbots are reshaping the way that users find solutions and firms improve their accessibility. Progressive is the latest firm to employ […]

USAA Introduces Siri-Based Account Search

October 26, 2017 by
With the rise of voice-assistant technology has come a flourishing market of artificial intelligence devices such as the Amazon Echo and Google Home product series, with increasingly more robust voice-assistant capabilities. The digital mobile experience is certainly no exception, with Apple’s Siri and Google Assistant becoming more prevalent among the mobile insurance, banking and finance […]

P&C Quarterly Mobile Highlights and Innovations

October 19, 2017 by
Mobile technology in the property and casualty (P&C) insurance space saw an eventful third quarter of 2017, with changes ranging from design updates to the addition of new features and Amazon Alexa capabilities. In September, Safeco became the first firm tracked by P&C Monitor to offer a new promotion through its Amazon Alexa Insurance Advisor […]

The Rise of Voice-Assistant Technology Among P&C Firms

September 20, 2017 by
Much of the future innovation in the property and casualty (P&C) insurance field likely lies within artificial intelligence (AI) technology, with six of the largest firms boasting a voice-enabled assistant as another way to communicate with customers. However, it is the depth of capability and extensiveness of this interaction that will set firms apart as […]