Javonni Judd

Javonni is a Senior Research Associate for Bank Monitor and Credit Card Monitor at Corporate Insight.

Email: jjudd@corporateinsight.com

Author's Posts

Bank Monitor Awards: Chase, Citi, Bank of America and Ally Lauded for Desktop Site Transfers and Payments

January 12, 2017 by
Corporate Insight’s annual Bank Monitor Awards showcases leaders in the industry within six categories. Here, we offer a preview of the Desktop Site Transfers and Payments category, where we examined design and functionality in presentations and journeys for account holders to set up and manage transfers. Here’s what the medalists have in common, which sets […]

2016 Gold Monitor Awards Winners: Banking

January 12, 2017 by
We are excited to announce the release of Corporate Insight’s 2016 Monitor Awards, our annual reports that recognize firms across our coverage groups for excellence in the digital user experience they offer prospects, clients and advisors. For more information about the awards and trends that we have observed over the last year, please see our news […]

Ally’s Banner Year

October 21, 2015 by
In September, Ally announced it reached one million customers. To commemorate the occasion, they unfurled a campaign that included a social media blitz, announcements and videos thanking customers. Moreover, 2,300 lucky customers received gift cards to reflect the 2,300 days it took the firm to hit the one million mark. The firm also has created […]

Bank Monitor Welcomes USAA to the Coverage Group

July 14, 2015 by
This month, Corporate Insight is adding USAA to its Bank Monitor coverage group. A financial institution with a long history of working with U.S. servicemen, USAA has expanded its presence in recent years through aggressive branding and advertising, to the point that most Americans are now familiar with the firm. USAA’s growing scope and exposure […]

Banking over Computers, and over Coffee: Capital One 360’s Hybrid Approach to Social Engagement

June 16, 2015 by
In the ongoing battle for customers, online presence is the occasional ally and oft-times blockade to firms hoping to wrangle real-time opinions, praises and meaningful engagement of customers and prospects. Most banks take to social media and websites to promote their volunteer efforts, community work and announcements or promotions for banking features and products alike. […]

Federal Reserve Spurs Action on Faster Payments

February 17, 2015 by
A recurring theme across banking services is that the U.S. lags behind many countries in terms of easy, timely transfers and access to money between banks and people.[i] As a result, firms use in-house systems for immediate transfers within the bank, and options for expedited service across them. The drawback? A hefty fee, to receive and send money in some cases such as wire and expedited ACH transfers.