Justin Mattos

Email: jmattos@corporateinsight.com

Author's Posts

Monzo Beta Brings User-Inspired Mobile Banking to U.S.

November 08, 2019 by
Monzo built a much-loved mobile banking platform in the U.K. by allowing users to suggest and test new features. Learn more about the challenger bank’s current U.S. beta offering and how the firm plans to build it from the ground up based on user input.

We Compared Overdraft Fees in a Hypothetical Scenario and the Results Are the Stuff of Nightmares

January 02, 2019 by
To judge overdraft fees holistically for each firm in the Bank Monitor coverage group, Corporate Insight’s November Report imagined a nightmare scenario—in which an account holder incurred the daily maximum number of overdraft fees, as well as an overdraft protection transfer fee and the minimum extended overdraft fee—then calculated the total fees each firm would […]

Citizens Bank Explores Open Banking

August 01, 2018 by
Corporate Insight recently attended the Citizens Challenge, a hackathon sponsored by Citizens Bank in partnership with the Open Bank Project at District Hall in Boston. The three-day event invited participants—ranging from coders to entrepreneurs—to improve customer experience by building an app with application programming interfaces. Enabling developers to access data through open APIs is a […]

Playing Games While Building Savings Is a Blast

April 05, 2018 by
Nearly half of all Americans play video games, yet only a third have more than a thousand dollars saved for an emergency. A new fintech startup called Blast hopes to combine the increasingly popular pastime with saving for the future. Unlike other attempts to gamify savings that create entirely new experiences, Blast works alongside existing […]

New Venmo Features Encroach on Checking Account Offerings

February 26, 2018 by
Despite already providing a comprehensive person-to-person transfer service with many loyal users, Venmo is continuing to improve its offerings by facilitating same-day transfers as well as physical and online payments. These features are already offered in some form by its parent company, PayPal, but were recently implemented in a way tailored to Venmo users. Such […]

Credit Card Monitor Awards: Citicards, U.S. Bank and Chase Excel at Card Payments

January 26, 2018 by
Every month, credit card holders are (hopefully) going to pay their bills, making card payments one of the most important features of online banking and a key category of the Credit Card Monitor Awards Report. Since every firm offers immediate, future and recurring payments scheduling, our award winners stand out for complementary features that enhance […]

Bank Monitor Awards: Wells Fargo, Chase and Ally Medal for Private Site Design and Usability

January 19, 2018 by
Since it was first included in 2015, website design and usability has been an important part of the annual Bank Monitor awards report. While the other categories reward firms for the functionality of important interfaces, the design and usability category examines entire sites with a holistic focus. We look for intuitive access to most site […]

Running Low on Data? SunTrust Has Your Back

December 01, 2017 by
AT&T customers who bank with SunTrust no longer need to worry about using their data while accessing mobile banking. Starting in October, the bank now covers most data usage charges associated with client app use, making it the first of 18 firms in the Bank Monitor coverage group to sponsor its customers’ data when they […]

Faulty Zelle App Is a Missed Opportunity

November 02, 2017 by
Bank-sponsored P2P transfer service Zelle recently followed up on promises of increasing momentum behind the service with the launch of a standalone app. Already available in the mobile apps of certain participating banks, Zelle’s new app brings the service to nearly every U.S. bank account holder with a linked debit card. At launch time, the […]

Global P2P Transfer Service Abra Enables Funding with American Express

September 13, 2017 by
After receiving an undisclosed amount from American Express during its Series A funding round in September 2015, blockchain-based P2P transfer service Abra recently announced a partnership with the credit card provider. By allowing U.S. customers to fund their bitcoin wallets with American Express cards, the startup hopes integration with a well-established payment network will attract […]