Will Carlson

Will is a Research Associate for Bank Monitor and Credit Card Monitor at Corporate Insight.

Email: wcarlson@corporateinsight.com

Author's Posts

Bank of America Opens Automated Branches for Digital Banking

March 15, 2017 by
Bank of America recently rolled out its first three automated banking centers in Minneapolis and Denver, coming at a time when many banks, BofA included, have closed branches to cut costs. So, what exactly is an automated branch, and what services does it provide (or fail to provide) its banking customers? When you walk into […]

No Match for NerdWallet: Evaluating the Card-Seeking Experience of First-Time Customers

February 02, 2017 by
Despite the generally huge emphasis of credit card product advertising on issuers’ public sites, industry giants provide little in the way of resources for customers looking to open their first credit card. The major credit card companies tend to be well-known, so young customers will go directly to an issuer’s website in search of resources […]