The Rise of Voice-Assistant Technology Among P&C Firms

Much of the future innovation in the property and casualty (P&C) insurance field likely lies within artificial intelligence (AI) technology, with six of the largest firms boasting a voice-enabled assistant as another way to communicate with customers. However, it is the depth of capability and extensiveness of this interaction that will set firms apart as […]

The Future of Plan Sponsor Site Messaging

Leading financial websites across the banking, credit card and brokerage industries commonly provide secure message centers that allow customers to send messages easily to their financial institutions and often include additional capabilities. But as is often the case, retirement plan sponsor websites have not quite caught up, and only three firms—Charles Schwab, Principal and Vanguard—of […]

Global P2P Transfer Service Abra Enables Funding with American Express

After receiving an undisclosed amount from American Express during its Series A funding round in September 2015, blockchain-based P2P transfer service Abra recently announced a partnership with the credit card provider. By allowing U.S. customers to fund their bitcoin wallets with American Express cards, the startup hopes integration with a well-established payment network will attract […]

When Two Worlds Collide: Investors can now Access Account and Market Information via TD Ameritrade’s Facebook Messenger

With over one billion active users, Facebook has become much more than a simple social networking platform. Users are increasingly looking to Facebook for more than just posts from family and friends, but also for news updates, entertainment and games. Now, TD Ameritrade clients can receive account, market and quote information on Facebook Messenger, giving […]