P&C Quarterly Mobile Highlights and Innovations

Mobile technology in the property and casualty insurance space saw an eventful first quarter of 2018 with dramatic design updates, robust new features and the addition of new Google Assistant and Amazon Alexa capabilities. February was an important month for mobile app updates, as two firms in our P&C Insurance Monitor coverage group sought to […]

MassMutual Shares Life Insurance Underwriting Algorithm

MassMutual subsidiary LifeScore Labs now sells its LifeScore360 underwriting algorithm, an unusual development in an industry that tends to keep these calculations private. The release anticipates a shift toward shared underwriting models and improves speed and transparency to attract new customers. The model draws from 15 years of data about the firm’s life insurance applicants […]

Starbucks Consumers Are in for a Rewarding Experience

With the average American spending $1,100 annually on coffee and more Americans than ever gravitating toward gourmet coffee (up more than 350% since 1999), the growing prominence of specialty brews is no secret. Consumers are prioritizing getting their caffeine fix over even important budget items like investing, with one-third of Americans spending more on coffee […]

Back to the Future: Wells Fargo Opts for Robust Access over Mobile Optimization in New Private Site Navigation

In a move that seemingly goes against the trend of making sites optimal for mobile devices, Wells Fargo’s latest overhaul of its private site navigation transitions the firm from mobile-friendly slideout menus linking to overview pages to extensive flyout menus providing access to all site pages. Despite its seamless cross-platform spread, the firm’s previous slideout […]