Monzo built a much-loved mobile banking platform in the U.K. by allowing users to suggest and test new features. Learn more about the challenger bank’s current U.S. beta offering and how the firm plans to build it from the ground up based on user input.
Subscription models provide an opportunity for the financial services industry to attract Millennials.
Though many banks contribute to Pride events and initiatives, several firms stand out by providing LGBTQ-specific educational or financial resources year-round.
Learn how digital advice startups are attempting to differentiate themselves from incumbent competitors.
Online banks entice customers by offering checking and savings accounts with high APYs, while traditional banks' APY rates have remained relatively unchanged for the last five years.
Retail banks have been gradually adding debit card management services to their websites and mobile apps to help customers handle situations like misplacing or losing cards or even forgetting their ATM PINs. In the last six months, Corporate Insight’s (CI) Bank Monitor and Mobile Monitor publications reported that six banks from our coverage sets introduced […]
Credit card APRs are at an all-time high. The steady rise in rates in recent years can be in part attributed to ongoing Federal Reserve funds rate hikes—the Fed has bumped interest rates nine times in the last five years alone, leading to an increase from .25% to 2.5%. While the Fed is easy to […]
The mobile channel has become a strategic priority for financial services firms looking to attract and retain younger clients. Nearly all large and mid-sized financial intuitions allocate sizeable budgets devoted to improving their mobile properties, focusing on mobile app enhancements. In 2018, Corporate Insight’s Mobile Monitor service saw banks, card providers, brokerages and asset management […]
In Corporate Insight’s recent survey of online banking users, 82% rated website design and ease of use as either Very Important or Extremely Important. Because efficient private site navigation structures are vital to a bank website’s overall usability, Corporate Insight evaluated both the main menus that facilitate navigation across sites (primary navigation) and the more […]