Monzo built a much-loved mobile banking platform in the U.K. by allowing users to suggest and test new features. Learn more about the challenger bank’s current U.S. beta offering and how the firm plans to build it from the ground up based on user input.
2019 P&C Consumer Survey Highlights Importance of Digital Capabilities, Rise of Emerging Technologies
Corporate Insight conducted a survey in April 2019 of over 1,000 P&C policyholders who use their insurers’ online platforms. The results revealed increased online activity and interest in digital channels, especially among younger generations.
Client communication is an essential component in attracting and maintaining consistent engagement. Yet it’s never been more challenging for organizations to craft messaging that piques interest and drives action. Corporate Insight is excited to soon release our special report: Communication to Drive Engagement. This detailed study explores the strategies that organizations use to connect with […]
Discover how insurers can improve their member mobile apps through Corporate Insight’s Mobile Health Plan Audit.
After-life planning services personalize the life insurance policyholder experience, giving companies a competitive advantage in an industry with declining sales
Credit card holders want to know how their rewards points are calculated.
Humana’s Studio H is a Boston-based studio working to improve provider workflow, expand telehealth into the home, innovate voice recognition technologies and digitize primary care.
Credit Card Website Benchmarking Highlights Firms Can Improve their Account Servicing and Rewards Interfaces
Corporate Insight’s recent survey of 1,884 consumer credit card holders gathered insights into their expectations, behaviors, preferences and satisfaction rates with their card issuers. Our benchmarking Audit service indicates that even leading card issuers have room for improvement if they want to deliver compelling digital experiences to card holders.
Retirement planning is plagued by both overconfidence and excessive caution. Sponsors and recordkeepers should understand the disconnect and focus on financial literacy education.
Discover how health plans and systems are addressing social determinants of health in order to lower cost and improve quality of care.