Credit Cards

Adam Hulnick October 11, 2019

De-Mystify Credit Card Rewards Points for a Better User Experience

Credit card holders want to know how their rewards points are calculated.

Matthew Eschmann October 03, 2019

Credit Card Website Benchmarking Highlights Firms Can Improve their Account Servicing and Rewards Interfaces

Corporate Insight’s recent survey of 1,884 consumer credit card holders gathered insights into their expectations, behaviors, preferences and satisfaction rates with their card issuers. Our benchmarking Audit service indicates that even leading card issuers have room for improvement if they want to deliver compelling digital experiences to card holders.

Meredith Barthold August 20, 2019

Security is the clear standout feature when it comes to Apple Card

A review of the Apple Card in terms of its security features, other interesting reward-earning and payment aspects and potential alert-related drawbacks.

Keith Horbert May 07, 2019

The Inexorable Rise in Credit Card APRs

Credit card APRs are at an all-time high. The steady rise in rates in recent years can be in part attributed to ongoing Federal Reserve funds rate hikes—the Fed has bumped interest rates nine times in the last five years alone, leading to an increase from .25% to 2.5%. While the Fed is easy to […]

Gina DeCorla March 05, 2019

Are We There Yet: Mobile Progress Meters

The ability to track progress through visual feedback should be a part of all digital journeys. Speed and efficiency strengthen the quality of web and mobile interfaces. Exceptional app interfaces provide progress meters to inform users how close they are to completing a task. In a recent report, Corporate Insight evaluated the mobile card payment […]

Meredith Barthold February 13, 2019

The Latest Trends and Innovations in Mobile Finance – Slide Deck

The mobile channel has become a strategic priority for financial services firms looking to attract and retain younger clients. Nearly all large and mid-sized financial intuitions allocate sizeable budgets devoted to improving their mobile properties, focusing on mobile app enhancements. In 2018, Corporate Insight’s Mobile Monitor service saw banks, card providers, brokerages and asset management […]

Meredith Barthold January 17, 2019

Credit Card Product Update – 2018 Year in Review

The Credit Card Product Update slide deck examines new product releases from 11 credit card carriers in the Credit Card Monitor coverage group in 2017.

Brandon Fitzpatrick September 20, 2018

Personal Finance Game from Fidelity Targets Next Generation of Investors

Targeting recent college graduates, Fidelity’s new Five Money Musts program incorporates gamification and personal finance education strategies to jump start the next generation of investors. The game lets users make financial decisions as a recent graduate, including which job offer to take, where to live, how much to contribute to a 401(k) versus student loans […]

Gina DeCorla August 08, 2018

July 2018 Trends & Highlights: Updated Private Site and Mobile App Capabilities, Partnerships and Banking Product Launch

TRENDING Private Site Capabilities and Journey Updates – Across multiple industries, 10 firms updated their private site capabilities and online journeys, with a focus on transfer and bill pay functionality. Charles Schwab clients can now transfer positions between Schwab brokerage accounts. Wells Fargo now displays bill pay history from the last 24 months—increased from 90 […]

Gina DeCorla July 10, 2018

June 2018 Trends & Highlights: Product and Security Updates, Navigation Changes, New Technology, and Redesigns

TRENDING Product Updates and Launches – Across multiple industries, 23 firms launched new products or updated existing ones. Matching moves made by the Federal Reserve, American Century, AXA, BB&T, Capital One, Charles Schwab, Chase, Citibank, E*TRADE, Fidelity, Legg Mason, Lord Abbett, Merrill Edge, MFS, PIMCO, PNC Bank, TD Ameritrade and Wells Fargo increased rates on […]