Corporate Insight released its annual Monitor Awards research reports, which recognize excellence in the digital experience of the asset management sector. The top-performing offerings received gold, silver and bronze awards.
Check out the 2019 P&C Insurance Monitor Awards Report to learn the best digital capabilities offered by leading insurers in five key areas.
2019 P&C Consumer Survey Highlights Importance of Digital Capabilities, Rise of Emerging Technologies
Corporate Insight conducted a survey in April 2019 of over 1,000 P&C policyholders who use their insurers’ online platforms. The results revealed increased online activity and interest in digital channels, especially among younger generations.
Credit Card Website Benchmarking Highlights Firms Can Improve their Account Servicing and Rewards Interfaces
Corporate Insight’s recent survey of 1,884 consumer credit card holders gathered insights into their expectations, behaviors, preferences and satisfaction rates with their card issuers. Our benchmarking Audit service indicates that even leading card issuers have room for improvement if they want to deliver compelling digital experiences to card holders.
In the era of IoT devices, the security risks are a growing concern.
Defined Contribution Digital Benchmarking Shows Recordkeepers’ Plan Sponsor Portals Have Much Room for Improvement
While DC plan fees are undoubtedly the top concern among plan sponsors with respect to deciding on a recordkeeper and ensuring fiduciary responsibilities are met, there are a number of recent differentiators during the RFP process when a plan is considering changing recordkeepers. Specifically, the participant and plan sponsor digital capabilities are of increasing importance […]
The mobile channel has become a strategic priority for financial services firms looking to attract and retain younger clients. Nearly all large and mid-sized financial intuitions allocate sizeable budgets devoted to improving their mobile properties, focusing on mobile app enhancements. In 2018, Corporate Insight’s Mobile Monitor service saw banks, card providers, brokerages and asset management […]
The financial advice industry is going through unprecedented disruption. Tighter regulations, shifting client demographics, new competitors, pricing pressures and technological innovations pose many challenges. Asset management firms can be valuable partners to advisors in this uncertain environment by providing web-based resources that support FAs in their prospecting, client communication, fund research and financial plan development. […]
For decades, banks have for the most part competed against other banks and credit unions to be the cash management and transactional hub of the American consumer’s financial life. In recent years, however, many start-ups have emerged to challenge this position, offering inexpensive alternatives to traditional banking services. Like other financial services start-ups, these innovators […]