Monzo built a much-loved mobile banking platform in the U.K. by allowing users to suggest and test new features. Learn more about the challenger bank’s current U.S. beta offering and how the firm plans to build it from the ground up based on user input.
A review of the Apple Card in terms of its security features, other interesting reward-earning and payment aspects and potential alert-related drawbacks.
Online banks entice customers by offering checking and savings accounts with high APYs, while traditional banks' APY rates have remained relatively unchanged for the last five years.
In Corporate Insight’s recent Retirement Plan Monitor Report regarding participant phone app home screens and plan dashboards, we determined best practices that emerge for three main aspects of the user experience: approach (i.e., comprehensive vs. multi-screen landing pages), plan data and resources. Home Screen Approach Best Practices Most recordkeepers take a multi-screen approach: Include […]
February 2019 Trends & Highlights: Updates to Products, Services and Mobile Apps, New Microsite and Public Site Revamp
Updates to Product and Services – Nine firms across monitors performed updates to their products and services in February. Some firms made small revisions, such as the Pacific Life Pacific Choice annuity product’s new availability in California and Bank of America’s introduction of new Zelle platform transfer limits. Others made larger changes to the benefits […]
The mobile channel has become a strategic priority for financial services firms looking to attract and retain younger clients. Nearly all large and mid-sized financial intuitions allocate sizeable budgets devoted to improving their mobile properties, focusing on mobile app enhancements. In 2018, Corporate Insight’s Mobile Monitor service saw banks, card providers, brokerages and asset management […]
November 2018 Trends & Highlights: Navigational Changes, Mobile Updates, New App and Public Site Revamp
TRENDING Navigational Changes –In November, 15 firms across six monitor coverage groups updated aspects of their navigational organization. Many firms reorganized or consolidated existing content. American Century now categorizes the commentaries in its Insight flyout menu by asset type and key topics instead of by intended audience. American Express now separates Benefits and Rewards into […]
In August 2017, Fitbit introduced Fitbit Pay alongside its Ionic smartwatch. Three days later, Garmin followed suit with Garmin Pay, which it announced with its Vívoactive 3 smartwatch. Fitbit Pay and Garmin Pay allow smartwatch owners to access their checking accounts via their smartwatches for in-store purchases. Since the introduction of these payment services, seven […]
June 2018 Trends & Highlights: Product and Security Updates, Navigation Changes, New Technology, and Redesigns
TRENDING Product Updates and Launches – Across multiple industries, 23 firms launched new products or updated existing ones. Matching moves made by the Federal Reserve, American Century, AXA, BB&T, Capital One, Charles Schwab, Chase, Citibank, E*TRADE, Fidelity, Legg Mason, Lord Abbett, Merrill Edge, MFS, PIMCO, PNC Bank, TD Ameritrade and Wells Fargo increased rates on […]