Monzo built a much-loved mobile banking platform in the U.K. by allowing users to suggest and test new features. Learn more about the challenger bank’s current U.S. beta offering and how the firm plans to build it from the ground up based on user input.
Discover how insurers can improve their member mobile apps through Corporate Insight’s Mobile Health Plan Audit.
Discover how a healthcare mobile app is revolutionizing the way hospitals communicate with patients and their families by increasing transparency, engagement and satisfaction.
A review of the Apple Card in terms of its security features, other interesting reward-earning and payment aspects and potential alert-related drawbacks.
Read a review of mobile trends and highlights from the P&C insurance industry since May.
Learn how access to patient data is critical for PillPack’s success and how Amazon may be willing to go to court for it.
Learn how American Well and Rally Health are working to create personalized member experiences that drive engagement.
In Corporate Insight’s recent Retirement Plan Monitor Report regarding participant phone app home screens and plan dashboards, we determined best practices that emerge for three main aspects of the user experience: approach (i.e., comprehensive vs. multi-screen landing pages), plan data and resources. Home Screen Approach Best Practices Most recordkeepers take a multi-screen approach: Include […]
Liberty Mutual debuted Alex, a digital policy advisor on its public site Customer Support page and its private site. Out of the 19 firms tracked by the Property & Casualty Insurance Monitor, only two other firms offer public site virtual assistants: Nationwide and USAA. Alex is a unique tool as it has different capabilities, acting […]
Throughout 2018, Retirement Plan Monitor – Institutional coverage set firms improved site features and unveiled new capabilities and resources. Three prominent trends embody most of the changes that recordkeepers made to sponsor sites: the modernization of user interfaces, an increased focus on mobile capabilities and the continued development of plan health resources. In addition, multiple […]