Discover how a healthcare mobile app is revolutionizing the way hospitals communicate with patients and their families by increasing transparency, engagement and satisfaction.
A review of the Apple Card in terms of its security features, other interesting reward-earning and payment aspects and potential alert-related drawbacks.
Read a review of mobile trends and highlights from the P&C insurance industry since May.
Learn how access to patient data is critical for PillPack’s success and how Amazon may be willing to go to court for it.
Learn how American Well and Rally Health are working to create personalized member experiences that drive engagement.
In Corporate Insight’s recent Retirement Plan Monitor Report regarding participant phone app home screens and plan dashboards, we determined best practices that emerge for three main aspects of the user experience: approach (i.e., comprehensive vs. multi-screen landing pages), plan data and resources. Home Screen Approach Best Practices Most recordkeepers take a multi-screen approach: Include […]
Liberty Mutual debuted Alex, a digital policy advisor on its public site Customer Support page and its private site. Out of the 19 firms tracked by the Property & Casualty Insurance Monitor, only two other firms offer public site virtual assistants: Nationwide and USAA. Alex is a unique tool as it has different capabilities, acting […]
Throughout 2018, Retirement Plan Monitor – Institutional coverage set firms improved site features and unveiled new capabilities and resources. Three prominent trends embody most of the changes that recordkeepers made to sponsor sites: the modernization of user interfaces, an increased focus on mobile capabilities and the continued development of plan health resources. In addition, multiple […]
February 2019 Trends & Highlights: Updates to Products, Services and Mobile Apps, New Microsite and Public Site Revamp
Updates to Product and Services – Nine firms across monitors performed updates to their products and services in February. Some firms made small revisions, such as the Pacific Life Pacific Choice annuity product’s new availability in California and Bank of America’s introduction of new Zelle platform transfer limits. Others made larger changes to the benefits […]
The ability to track progress through visual feedback should be a part of all digital journeys. Speed and efficiency strengthen the quality of web and mobile interfaces. Exceptional app interfaces provide progress meters to inform users how close they are to completing a task. In a recent report, Corporate Insight evaluated the mobile card payment […]