The Corporate Insight Blog provides our clients with current and upcoming digital trends, news, and insights across financial services industries on variety of digital topics including mobile finance, social media, online financial platforms, user experience best practices and other hot-button tech issues.
P&C firms devoted significant time and effort to improving their mobile apps in 2018. The space was an area of intense competition: several coverage group firms released new tools and features, while five—Amica, Chubb, Liberty Mutual, Nationwide and State Farm—launched brand-new apps, often with drastic structural changes. Amica introduced a new app in September […]
The insurance industry is historically slow to adapt, often placing it behind the curve when it comes to digital innovations. With 2019 underway, many people still call insurance brokers on the phone and legacy systems continue to hinder insurers’ efforts to fully embrace modern technology. However, the industry is surprisingly at the forefront in using […]
Last month, Corporate Insight attended the 2018 Society of Insurance Research National Conference in New Orleans. Robert Mozeika from Munich RE set the stage in his keynote address when he asserted that the “industry is ripe for change” thanks to the large quantities of data that insurers are collecting. He positioned data as the “new […]
Over the past two months, USAA and Allstate released augmented reality (AR) features on their mobile apps, representing insurers’ initial foray into the space. The AR market is expected to explode and reach nearly $210 billion by 2022, adding layers of digital information over users’ real world settings. The enhanced experience of AR differs from […]
Following a stellar first quarter of 2018, property and casualty insurance firms continued to innovate in the second quarter by embracing the latest technology, employing dramatic design updates and improving accessibility on mobile platforms. April was an important month for mobile app features, as two firms in our P&C Insurance Monitor coverage group sought to […]
When Corporate Insight attended the 2018 Auto Insurance Report National Conference, host Brian Sullivan predicted that we are at least five years away from a fully autonomous car. Recent setbacks to Tesla’s and Uber’s autonomous research programs indicate that numerous hurdles remain before a vehicle is designed that can drive itself completely independently of a […]
Mobile technology in the property and casualty insurance space saw an eventful first quarter of 2018 with dramatic design updates, robust new features and the addition of new Google Assistant and Amazon Alexa capabilities. February was an important month for mobile app updates, as two firms in our P&C Insurance Monitor coverage group sought to […]
Mobile technology in the property and casualty (P&C) insurance space saw an eventful third quarter of 2017, with changes ranging from design updates to the addition of new features and Amazon Alexa capabilities. In September, Safeco became the first firm tracked by P&C Monitor to offer a new promotion through its Amazon Alexa Insurance Advisor […]
Over the past several months, P&C firms have continued to expand mobile capabilities, with changes spanning from new in-app payment options to updated designs. With these mobile innovations, firms demonstrate an industry-wide emphasis on customization, cross-platform experience consistency, efficient customer service and navigation-centric design. In June, Farmer’s updated its one-time payment option by allowing clients […]
P&C firms got off to a fast start to 2017 in their embrace of mobile technology, with changes spanning from minor tweaks to the addition of completely new apps. In February, Safeco ended its streak as one of the last firms in our coverage group without a mobile app. The firm’s new app is unique […]