P&C Insurance Monitor is pleased to present our annual report recognizing the top websites and mobile features of coverage group property and casualty insurers. This year, we identify industry leaders across six high-level categories: Public Homepage, Private Homepage, Mobile App, Bill Pay, Homeowners Quote Tools, and Safety and Preparation Resources. We now provide an overview […]
We are excited to announce the release of Corporate Insight’s 2016 Monitor Awards, our annual reports that recognize firms across our coverage groups for excellence in the digital user experience they offer prospects, clients and advisors. For more information about the awards and trends that we have observed over the last year, please see our news […]
P&C firms continued to embrace mobile technology through the end of 2016, with changes spanning from minor tweaks, such as updated profile sections, to one firm’s addition of full-fledged in-app ridesharing functionalities. During 2016’s final quarter, GEICO implemented one of the year’s most noteworthy mobile innovations when it integrated Lyft into its mobile app. While […]
We recently attended the Property Insurance Report National Conference (PIR) in Monarch Beach, California hosted by Brian Sullivan of Risk Information. The conference is a highly regarded event for the property insurance industry where leading carriers and researchers share insights into major trends. We saw many engaging, valuable presentations covering a wide variety of topics, […]
In the third quarter of 2016, P&C firms embraced new technology and continued to adapt to new mobile features, with both Allstate and GEICO adding 3D Touch access for applicable devices. This quarter, however, the most innovative use of mobile technology came from Liberty Mutual and its subsidiary firm Safeco as they became the first […]
Whether it’s the nostalgia, the new technology or the need to “catch ‘em all,” Pokémon GO has taken the nation by storm. While the augmented reality game’s explosion has been a tremendous business success, the obsession of its user base has led to a number of safety concerns that are impacting the insurance industry in very real ways.
- Property & Casualty Insurance
Rather than revamp or overhaul their mobile apps in Q2 2016, firms are using the time to fine tune their clients’ user experience. Continuing the trend of advancing their mobile device technology, Allstate, Nationwide and Progressive implemented Touch ID login, while Liberty Mutual added 3D Touch access for applicable devices.
Mobile technology in the P&C insurance industry grows in importance as more and more clients expect to handle all their financials through their smartphones, which created the opportunity for us to introduce the Quarterly P&C Mobile Trends, Highlights and Innovation blog series. For firms, coming up with new ways to improve the customer experience on […]
Google announced that it suspended its Google Compare service, all but admitting defeat in its efforts to enter the auto insurance market. Google has seemingly succeeded at everything it has done, but its attempt to enter the auto insurance market has failed (for the moment) due to the firm neglecting the importance of independent agents […]
- Property & Casualty Insurance
Corporate Insight’s 2015 Monitor Awards are out! The awards honor financial services firms for excellence in the online user experience they offer prospects, clients and advisors. Throughout the month of February, we will be releasing a series of slide decks highlighting the firms that received Gold Monitor Awards. Each of the nine slide decks will focus on […]