May 16, 2019

Millennials & Modern Insurance Event Key Takeaways

Corporate Insight recently attended a Millennials & Modern Insurance Event co-hosted by Cake & Arrow and Coverager. The two firms authored a research paper titled Millennials & Modern Insurance: Changing the Way Millennials Think about Insurance and presented their findings at an intimate venue complete with avocado toast. Here are some key takeaways from two […]

May 14, 2019

AIR 2019 National Conference: “20 Trends” Takeaways

Corporate Insight recently attended the 2019 Auto Insurance Report National Conference at the beautiful Breakers resort in West Palm Beach. Every year, host Brian Sullivan of Risk Information invites industry leaders and key decision-makers to offer their takes on the latest industry innovations and auto-related products and services. Each year, Mr. Sullivan concludes the conference […]

May 13, 2019

May 2019 P&C Mobile Trends and Highlights

Following Corporate Insight’s last Mobile Trends blog, P&C Insurance Monitor firms continued to enhance their mobile apps for a more seamless digital user experience. Since early 2019, insurers released app updates that increased in-app functionalities, implemented additional personalization and help features, added biometric login options and launched rebranding efforts. In-App Functionalities The value of in-app […]

April 25, 2019

How P&C Firms Supported Distracted Driving Awareness Month

Each day, distracted driving causes approximately 100 injuries and nine deaths—Corporate Insight’s P&C Insurance Monitor reviewed how top industry firms acknowledged Distracted Driving Awareness Month this April. Firms leveraged social media channels to distribute facts and tips and seized the opportunity to promote public site articles, blog posts, videos, infographics and other related content. Here’s […]

April 03, 2019

Meet Alex: Liberty Mutual’s New Digital Policy Advisor

Liberty Mutual debuted Alex, a digital policy advisor on its public site Customer Support page and its private site. Out of the 19 firms tracked by the Property & Casualty Insurance Monitor, only two other firms offer public site virtual assistants: Nationwide and USAA. Alex is a unique tool as it has different capabilities, acting […]

March 06, 2019

Nationwide Launches New Telematics Program SmartMiles

Nationwide recently announced the launch of SmartMiles, a new auto insurance policy targeting low-mileage drivers. SmartMiles uses a pay-per-mile model, ideally saving drivers on their insurance premiums while providing the same coverage as a traditional auto policy. The firm first entered the telematics space in 2011 with SmartRide, a program that rewards safe driving habits […]

February 19, 2019

Progress in eDelivery Offerings since 2016

In addition to its environmental and financial benefits, paperless delivery—or eDelivery—allows clients to view account-related documents with one click. In the January 2019 P&C Insurance Monitor Report, we analyzed all 19 of our coverage group firms’ eDelivery services and promotional efforts. Leading firms promote easily findable, dedicated eDelivery pages that facilitate seamless private site and […]

February 07, 2019

P&C Firms Respond to Government Shutdown

President Trump signed a bill on January 25 to temporarily reopen the government after a 35-day shutdown that impacted 800,000 federal employees. While the property and casualty insurance industry is mostly state regulated, there is a potential for increased filings of lawsuits and insurance claims in cases of longer-term shutdowns. Most troubling, the Federal Emergency […]

January 28, 2019

Recent P&C Mobile Trends, Highlights & Innovations

P&C firms devoted significant time and effort to improving their mobile apps in 2018. The space was an area of intense competition: several coverage group firms released new tools and features, while five—Amica, Chubb, Liberty Mutual, Nationwide and State Farm—launched brand-new apps, often with drastic structural changes.   Amica introduced a new app in September […]

January 25, 2019

What Blockchain Technology Could Mean for P&C Insurance in 2019

The insurance industry is historically slow to adapt, often placing it behind the curve when it comes to digital innovations. With 2019 underway, many people still call insurance brokers on the phone and legacy systems continue to hinder insurers’ efforts to fully embrace modern technology. However, the industry is surprisingly at the forefront in using […]