November 29, 2017

Faster Than the Speed of Insurance: Two Firms Are Redefining Convenience in the P&C Industry

Voice-assistance, face-scanning capabilities and artificial intelligence are just a few of the technological advancements P&C firms are embracing to improve the user experience. A common goal behind these various technologies is to make different aspects of the insurance process as quick and convenient as possible. Two new players in the P&C insurance industry have made […]

November 27, 2017

Highlights from the 2017 PIR Conference

This year’s Property Insurance Report National Conference (PIR) in Rancho Mirage, California featured informative presentations on a variety of topics including underwriting data, claims technology, roof replacement and national catastrophes. Brian Sullivan, host of the conference, invites leaders and key decision makers to speak to the latest industry trends and property-related products and services. Here […]

November 03, 2017

Progressive Introduces New Flo Chatbot through Facebook Messenger

The growth of artificial intelligence technology has given rise to chatbots, and significantly decreased the amount of human interaction involved in customer service. From conversational responses with tone and emotion to basic suggested questions, chatbots are reshaping the way that users find solutions and firms improve their accessibility. Progressive is the latest firm to employ […]

October 26, 2017

USAA Introduces Siri-Based Account Search

With the rise of voice-assistant technology has come a flourishing market of artificial intelligence devices such as the Amazon Echo and Google Home product series, with increasingly more robust voice-assistant capabilities. The digital mobile experience is certainly no exception, with Apple’s Siri and Google Assistant becoming more prevalent among the mobile insurance, banking and finance […]

October 19, 2017

P&C Quarterly Mobile Highlights and Innovations

Mobile technology in the property and casualty (P&C) insurance space saw an eventful third quarter of 2017, with changes ranging from design updates to the addition of new features and Amazon Alexa capabilities. In September, Safeco became the first firm tracked by P&C Monitor to offer a new promotion through its Amazon Alexa Insurance Advisor […]

September 20, 2017

The Rise of Voice-Assistant Technology Among P&C Firms

Much of the future innovation in the property and casualty (P&C) insurance field likely lies within artificial intelligence (AI) technology, with six of the largest firms boasting a voice-enabled assistant as another way to communicate with customers. However, it is the depth of capability and extensiveness of this interaction that will set firms apart as […]

May 16, 2017

How to Crack the Digital Code: The Future for P&C Firms

At Corporate Insight, while tracking the ever-changing property and casualty insurance landscape, it is easy to see how technology impacts the customer experience and how firms adapt. Innovation has been centralized around the mobile experience in recent years, but with the development of new technologies—such as Amazon Alexa voice-recognition technology, for example—firms continue to explore […]

May 16, 2017

AIR Conference Takeaways

This year’s Auto Insurance Report National Conference (AIR) in Florida featured informative presentations on a wide variety of topics including behavioral data, auto insurance affordability, automated accident reporting and self-driving vehicles. Host Brian Sullivan closes each conference with a much-anticipated Twenty Trends presentation reviewing the conference’s key topics. Since this year marks the 20th AIR […]

May 11, 2017

Lemonade Insurance for Sale: A Review of Lemonade’s Renters Quote Journey

Lemonade is a new peer-to-peer insurance startup that launched in September 2016 selling home and renters policies in New York and Illinois. Set to reinvent the insurance business model, Lemonade leverages technology and transparency to create a simple, seamless customer experience. The firm takes a 20% flat fee from premiums and gives back any unclaimed […]