March 21, 2018

P&C Quarterly Mobile Highlights and Innovations

Mobile technology in the property and casualty insurance space saw an eventful first quarter of 2018 with dramatic design updates, robust new features and the addition of new Google Assistant and Amazon Alexa capabilities. February was an important month for mobile app updates, as two firms in our P&C Insurance Monitor coverage group sought to […]

February 02, 2018

Liberty Mutual Brings Smart Home System to P&C Insurance with New Dwellbeing Tool

After the costliest year in insurance history, reducing claims has become a central focus among P&C firms. By embracing the latest technology and innovation, firms are taking extensive measures to prevent property damage and reduce costs. Liberty Mutual has emerged at the forefront of this effort in 2018, employing smart home technology in its new […]

January 24, 2018

2017 Gold Monitor Awards Winners: P&C Insurance

We are excited to announce the release of Corporate Insight’s 2017 Monitor Awards, our annual reports that recognize firms across our coverage groups for excellence in the digital user experience they offer prospects, clients and advisors. Throughout January, we will be releasing a series of slide decks highlighting gold-medal-winning firms in each of our financial […]

January 09, 2018

P&C Insurance Monitor Awards: Medal-Winning Public Site Homepages

P&C Insurance Monitor is pleased to present our annual report recognizing the top websites and mobile features of coverage group property and casualty insurers. This year, we identify industry leaders across six high-level categories: Public Homepages, Private Homepages, Mobile App Dashboards, Mobile App Features, Auto Quote Tools and Online Billing Statements. We now provide an […]

December 18, 2017

P&C Quarterly Mobile Highlights and Innovations

In the final quarter of 2017, mobile technology in the property and casualty (P&C) insurance space boasted some of the most robust changes of the year, ranging from design updates to new features adopting the latest technology. In October, GEICO became the latest firm tracked by P&C Insurance Monitor to introduce a skill for Amazon […]

November 29, 2017

Faster Than the Speed of Insurance: Two Firms Are Redefining Convenience in the P&C Industry

Voice-assistance, face-scanning capabilities and artificial intelligence are just a few of the technological advancements P&C firms are embracing to improve the user experience. A common goal behind these various technologies is to make different aspects of the insurance process as quick and convenient as possible. Two new players in the P&C insurance industry have made […]

November 27, 2017

Highlights from the 2017 PIR Conference

This year’s Property Insurance Report National Conference (PIR) in Rancho Mirage, California featured informative presentations on a variety of topics including underwriting data, claims technology, roof replacement and national catastrophes. Brian Sullivan, host of the conference, invites leaders and key decision makers to speak to the latest industry trends and property-related products and services. Here […]

November 03, 2017

Progressive Introduces New Flo Chatbot through Facebook Messenger

The growth of artificial intelligence technology has given rise to chatbots, and significantly decreased the amount of human interaction involved in customer service. From conversational responses with tone and emotion to basic suggested questions, chatbots are reshaping the way that users find solutions and firms improve their accessibility. Progressive is the latest firm to employ […]

October 26, 2017

USAA Introduces Siri-Based Account Search

With the rise of voice-assistant technology has come a flourishing market of artificial intelligence devices such as the Amazon Echo and Google Home product series, with increasingly more robust voice-assistant capabilities. The digital mobile experience is certainly no exception, with Apple’s Siri and Google Assistant becoming more prevalent among the mobile insurance, banking and finance […]