May 13, 2019

The Retirement Industry Has a Participant Engagement Problem

A recently published white paper from Dream Forward Solutions, a retirement plan provider specializing in AI, asserts that the average American lacks the necessary knowledge to engage with their retirement plan effectively. In three parts, the firm breaks down data it gathered from its proprietary chatbot, considers how to address the obstacles to saving more […]

April 15, 2019

Best Practices: Retirement Plan Participant Phone App Home Screens

In Corporate Insight’s recent Retirement Plan Monitor Report regarding participant phone app home screens and plan dashboards, we determined best practices that emerge for three main aspects of the user experience: approach (i.e., comprehensive vs. multi-screen landing pages), plan data and resources.   Home Screen Approach Best Practices Most recordkeepers take a multi-screen approach: Include […]

March 27, 2019

2018 Plan Sponsor Site Enhancements

Throughout 2018, Retirement Plan Monitor – Institutional coverage set firms improved site features and unveiled new capabilities and resources. Three prominent trends embody most of the changes that recordkeepers made to sponsor sites: the modernization of user interfaces, an increased focus on mobile capabilities and the continued development of plan health resources. In addition, multiple […]

January 14, 2019

The Persistent Gender Disparity in Financial Wellness

Employers and benefit providers face increasing pressure to give employees the tools and resources to get their financial lives on track. However, despite recent interest and effort from industry leaders, data reveals that employers generally have a long way to go to ensure their employees’ financial wellness, especially women. Corporate Insight’s newest study—A Roadmap of […]

December 19, 2018

One Year On: Oregon Debuts First State-Sponsored IRA Plan for Private Sector Employees, Individual Workers

Retirement has historically hinged on a variety of income sources, including personal savings, Social Security benefits and defined benefit pension plans. All of these have become less reliable since the Great Recession in 2008, with debt and cost of living inhibiting saving, private-sector pension plans nearing extinction and the future of Social Security looking uncertain. […]

December 06, 2018

A Roadmap of the Financial Wellness Ecosystem

Financial wellness has emerged as perhaps the most important trend impacting the retirement plan industry today. There is a growing consensus that employees’ personal finances not only impact individual workers and their families but also their employers and the nation as a whole. In this climate, employers and benefits providers are increasingly expected to help […]

October 31, 2018

Facet Wealth: A Digital Advice Startup with a Multi-Faceted Down-Market Strategy

Last month, private equity firm Warburg Pincus infused virtual RIA Facet Wealth with $33 million in Series A funding. The Baltimore-based startup, founded in 2016, differentiates itself in a commoditized digital advice marketplace with an unconventional client acquisition strategy, fee-for-service pricing structure and call-center-based advice delivery model. None of these strategies are unique in a […]

October 31, 2018

New and Improved Retirement Planners Help Prepare for the Future

Since Corporate Insight last reviewed retirement income projection tools in November 2016, firms consistently introduced new, high-quality planners and enhanced existing ones. AXA introduced its first income projection tool in February of this year. Another four firms—Charles Schwab, Empower Retirement, MassMutual and Vanguard—completely overhauled their retirement income projection tools. Each of the five firms’ new […]

October 17, 2018

Best Practices: Participant Documents

In reviewing online documentation capabilities for Corporate Insight’s latest Retirement Plan Monitor Report, a selection of best practices stands out in three areas: findability, document suites and delivery preference management. Findability Best Practices Centralize documents in a findable location: Integrate delivery preference management within document suite – Firms should let users modify their delivery preferences […]

September 28, 2018

New VALIC Plan Sponsor Site Leverages Digital Trends and Best Practices to Enhance User Experience

VALIC’s new plan sponsor site represents a significant step forward and it is now among the more modern sites within the Retirement Plan Monitor – Institutional coverage group.The new site, called SponsorFIT and part of VALIC.com, is designed for plan sponsors and closely resembles its participant site counterpart. “FIT” stands for “Futures. Individually Tailored.” and […]