In 2016, Chase redesigned its small business section with a new layout, new navigation and updated sections covering various business categories. This update to the Chase small business section aligned with a revamp earlier in the year on the retail cards side. In addition to the public site revamp, the firm redesigned the small business […]
As we settle into 2017, Small Business Card Monitor looks back at the year before, focusing on redesigns and new tools that give a sense of the state of the small business card sector. While such a narrow coverage group typically limits new products, firms do continue to innovate in certain areas. In our most […]
OPEN card membership gives clients access to cards with high buying power, enabling owners to make large purchases due to the pre-set no spending limit. Members can opt to apply for cards with membership rewards points, cash back or partner rewards through preferred programs and can also access customer service at any time.
PNC Bank, introduced to Bank Monitor in 2010, has been a part of the Credit Card Monitor coverage group since mid-2013. The firm, though mostly bank-oriented offered three credit card products at the time, along with a points program with accelerated earning options for clients with bundled deposit accounts. PNC Bank now issues four consumer […]
In 2010, American Express introduced Small Business Saturday to encourage consumers to start their holiday shopping at local small businesses. The shopping holiday quickly gained popularity, and in 2011, the U.S. Senate officially recognized Small Business Saturday as the Saturday after Thanksgiving, positioning it between the big-box and digital retail standards Black Friday and Cyber […]
On blogs and in social forums, firms offer advice to business owners on everything from management tips to adapting the latest technologies to small business operations. Credit card companies have created a niche where visitors can discover engaging articles that offer tips and insights from other small business leaders on issues important to their companies and industries.
As mobile apps proliferate in the world of account management, many small business credit card providers have begun providing apps for entrepreneurs. These tools allow business leaders to track their card spending, view insights and store records. Two firms in the Corporate Insight Small Business Card Monitor coverage group stand out for offering mobile apps […]
In a recent Small Business Card Monitor (SBCM) research report, we examined the mobile capabilities leading firms offer small business cardholders with a focus on native apps for smartphones and tablets as well as mobile-supported websites. We were happy to see that 88% of firms we cover give small business cardholders the opportunity to manage their accounts while on the go.
In the summer of 2011, Google conducted a pilot program in the U.S. where select customers were invited to open an AdWords Business Credit card, which could be used solely to pay for Adwords advertising purchases. The results of the pilot program were positive, showing that 74% of small businesses used their Adwords Business card as their first source of payment for their Adwords campaigns.
This article first appeared in the ABA Banking Journal. American Express recently released a new video series titled Social Media Show + Tell, which helps small business owners enhance their social media skills. Interestingly, the videos are available exclusively within AmEx’s Business Knowledge Share LinkedIn group. The firm has effectively used social media outlets to […]