Features on State Farm’s and USAA’s life insurance needs calculators set them apart as prospects research coverage options. Thus far in 2018, half of all adults have visited a life insurance company website to seek information online, making these resources imperative to bettering a prospect’s understanding of their coverage needs. Life insurance needs calculators allow […]
For the average investor, portfolio diversification is necessary to protect wealth from market swings. An essential part of portfolio management is allocating assets amongst different investments that carry different levels of risk. To help clients handle the task, online brokerages provide asset allocation tools that help clients determine a target asset allocation model, and then compare their current holdings to the target.
This week we examine the live chat customer service capabilities banks offer online. Live chat offers customers a quick way to reach out to their bank, without having to endure long wait times or picking up the phone. Banks can use online chat not only to offer customer support, but also to promote products and services. Live chat is also a great way to provide account-specific assistance to existing clients.
As tax day approaches, many investors are feeling stressed as they attempt to locate the proper forms and statements for their filings. Asset management companies can help alleviate their worries by providing online resources that clearly organize documents and explain tax concepts to investors. The following five tips from our latest Mutual Fund Monitor report focus on ways fund firms can optimize their online tax centers:
This week’s recommendations expand on a recent blog post examining tablet-friendly websites among fund firms. The following tips focus on ways financial services firms can build a tablet-friendly website, helping to improve the display and performance of their online websites on tablet devices:
This week’s recommendations come from our Credit Card Monitor report on Online Credit Card Applications and focus on ways credit card issuers can improve the account opening applications they offer prospects on their public websites:
This week’s recommendations come from our Life Insurance Monitor report on Client Transaction Capabilities and focus on ways life insurers can improve the transaction capabilities they offer on their client websites:
This week’s recommendations come from our Property & Casualty Monitor report titled Home Insurance Product Pages and focus on ways retirement plan providers can improve the homepages on their online participant websites:
This week’s recommendations come from our Retirement Plan Monitor report titled Plan Participant Homepages and focus on ways retirement plan providers can improve the homepages on their online participant websites:
This week’s recommendations come from our Annuity Monitor report titled Advisor Sales Resources: Product Literature, Marketing Materials and More and focus on ways annuity issuers can improve the online sales resources they offer advisors: