Last month, Corporate Insight released its annual e-Monitor Awards and Digital Advice Monitor Awards reports. These reports detail the best features of online brokerages and robo advisor platforms, respectively, across a handful of key areas such as Product Offerings, Account Information and Mobile Capabilities. In our analyses, we review the offerings and capabilities provided by […]
Property insurance industry participants discussed wildfire risk, private flood insurance, dog bite liability risk and other topics at the annual PIRNC.
The Alliance for Lifetime Income aims to reposition annuities as guaranteed income for life. But both traditional and insurtech annuity firms must be mindful to avoid repeating mistakes from the past.
Research is necessary for building a consumer-centric insurance experience. The SIR annual conference focused on reimagining research to better understand the emerging trends in the insurance industry, focusing on adapting to client needs.
Financial wellness has emerged as perhaps the most important trend impacting the retirement plan industry today. There is a growing consensus that employees’ personal finances not only impact individual workers and their families but also their employers and the nation as a whole. In this climate, employers and benefits providers are increasingly expected to help […]
Recent technological advances coupled with breaches and fraud scares have driven financial services firms to improve their login and security processes. Annuity firms, ever trailing industry leaders, are finally catching up. Login overhauls and bolstered security lead to more findable login pages and greater use of two-factor authentication. Account protection is a top priority, but […]
Features on State Farm’s and USAA’s life insurance needs calculators set them apart as prospects research coverage options. Thus far in 2018, half of all adults have visited a life insurance company website to seek information online, making these resources imperative to bettering a prospect’s understanding of their coverage needs. Life insurance needs calculators allow […]
Since Corporate Insight last reviewed retirement income projection tools in November 2016, firms consistently introduced new, high-quality planners and enhanced existing ones. AXA introduced its first income projection tool in February of this year. Another four firms—Charles Schwab, Empower Retirement, MassMutual and Vanguard—completely overhauled their retirement income projection tools. Each of the five firms’ new […]
In reviewing online documentation capabilities for Corporate Insight’s latest Retirement Plan Monitor Report, a selection of best practices stands out in three areas: findability, document suites and delivery preference management. Findability Best Practices Centralize documents in a findable location: Integrate delivery preference management within document suite – Firms should let users modify their delivery preferences […]
Last February, Bank of America was the first of a group of banks to implement Zelle into its mobile app. A mobile person-to-person payments service, Zelle allows users to send, receive and split payments within mobile banking apps. Bank of America, Chase, Citi and Wells Fargo are leading a group of 19 banks to gain […]