CI Review – New Home Policy Client Website from The Hartford

by on Jan 18, 2012

altThe Hartford recently revamped the private site, becoming the first Property & Casualty Insurance Monitor firm to do so since our launch in November 2011.

New Features
The redesigned private homepage includes a new policy timeline, which shows the start and end dates of the current term with the present month highlighted in a darker color. This new timeline is a great way to show users where they are in terms of their policy. The timeline also shows whether or not users are signed up for auto renewal. The upgraded individual policy pages also display the timeline, along with the client’s coverage information and the discounts that are currently applied to the policy premium.

Navigation Improvements
The Billing & Payment page features a more streamlined layout, with the amount due and the due date clearly shown. A new automatic payment plan option was also added to this page. The redesigned My Profile page now allows users to update their email address, security questions and password directly on the same page. Previously, clients had to visit separate pages to perform each modification.

Final Thoughts
While the changes made to The Hartford’s client site were mostly slight, the streamlined appearance of information makes it easier for clients to view and update information. The new policy timeline is arguably the best aspect of the site, allowing clients to see a visual representation of where they are in the policy term.

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Hartford Home Policy Private Site Homepage