The Spring 2013 Issue of Consulting Insights is now available! Our cover story presents our perspective on an issue that’s received media attention outside of the financial sector: same-sex marriage. As equal rights for LGBT Americans become closer to reality, we take a look at what strategies financial service firms are implementing to understand and address their particular needs.
This issue also shares findings on mobile security and person-to-person (P2P) payments from recent Mobile Monitor and Bank Audit research, respectively. We also review the winners of Corporate Insight’s annual Gold Monitor Awards.
Inside This Issue:
- As LGBT Rights Increase, So Do Financial Services Offerings
- Mobile Security Starts at Login
- Popmoney Outperforms in P2P Payments
- Usability Testing: Setting Benchmarks for Success
- 2012 Gold Monitor Award Winners
- Retirement Plan Monitor
Please feel free to circulate Consulting Insights to your colleagues. We hope you find this issue useful and encourage you to contact us to discuss how we can help you improve your business performance through competitor insights.