Last week, Corporate Insight announced the release of its annual Monitor Awards research reports. Today, we want to share with you the gold medal-winning firms, in recognition of the outstanding digital experience they provide to customers, members, prospects and advisors.
CI’s annual Monitor Awards reports recognize digital experience excellence in the annuity, asset management, banking, brokerage, credit card, life insurance, healthcare insurance, property and casualty insurance, and retirement plan sectors. Using our proprietary Digital Audit software and best practices-based grading criteria, our industry analysts evaluate the key digital platform features and tools offered by over 100 firms that we track through our Monitor services. Attributes like data freshness, findability, information quality, usability and visual design were considered in these assessments. The top-performing websites and mobile apps were then chosen for gold, silver and bronze awards.
Some of the categories evaluated in this year’s Monitor Awards reports include:
- Account Information
- Advisor Site Sales Materials
- Fund Profiles
- Mobile Experience
- Plan Balances
- Transaction Capabilities
- Website Modernity & Ease of Use
Below, we offer links to slide decks that reveal the gold medal winners in 10 of the industry segments we track. In addition to naming the winners, these slides offer commentary regarding the factors that set these top-performing firms apart from their peers. To learn more about the Monitor Awards or our Digital Audit service, please email us at firstname.lastname@example.org.