December 2017 – Mobile Leaders: Top Firms in Mobile Finance

​Since 2012, Corporate Insight’s Mobile Monitor has published quarterly reports that review and grade the mobile experiences of 26 financial services firms, covering topics such as account servicing, money movement, alerts and wearables. This quarter, we take a broader approach and highlight leaders across the banking, credit card and brokerage industries that offer best-in-class features and functionality around the primary components of the mobile experience: account information, account servicing, bill pay, trading (brokerage only) and alerts. Below, we provide an overview of this year’s five categories—Account Information, Account Servicing, Bill Pay, Trading and Alerts—highlighting their methodology and top performers. While leaders vary across the banking and brokerage industries, one firm—Discover—thrives in all categories in the credit card space. For a more comprehensive look at the results of each category, please see the Leaders section.

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