Property & Casualty Insurance Monitor

P&C Insurance Monitor examines the online and offline user experience leading property and casualty insurers offer prospects and clients. Using actual insurance policies, our research service provides you with a unique, first-hand look at the online resources and account and marketing materials your competitors offer to their clients.

Tracks 18 Leading P&C Insurance Companies

  • Allstate
  • Amica
  • Chubb
  • Erie Insurance
  • Esurance
  • Farmers
  • GEICO
  • The Hartford
  • Homesite
  • Kemper
  • Liberty Mutual
  • MetLife
  • Nationwide
  • Progressive
  • Safeco
  • State Farm
  • Travelers
  • USAA

Monthly Research Reports – In-depth reports that focus on key aspects of the online prospect and customer user experience as well as mobile and social media topics. Reports include:

  • Detailed reviews of each Property & Casualty Insurance Monitor firm
  • Key findings and best practice analysis to help improve your company’s offerings
  • Handy matrix summarizing your competitors’ offerings

Bi-Weekly Updates – Comprehensive review of changes and additions to competitor public and client websites with an emphasis on:

  • Website design and usability
  • Online product and education resources
  • Client account information and transaction capabilities

Monthly Research Report Summary Slide Decks – Key summary findings, best practices from industry leaders and recommendations from each report condensed into a convenient slide deck that can easily be shared with colleagues.

Client Website Videos – Go behind-the-login and take a first-hand look at the online resources being offered to clients by your competitors.

Client Collateral Materials – All materials and communications that we receive are available for subscribers to view or download online. This includes account statements, newsletters, marketing pieces, disclosure documents and email communications.

Competitor Summary Matrices – Breakdown of key public and client website and mobile features for all Property & Casualty Monitor firms.

Analyst Support – Research support from our experienced Property & Casualty Monitor team.

Justin Suter

Analyst, P&C Insurance Monitor

Justin Suter is an Analyst for Corporate Insight's P&C Insurance Monitor. Previously, he worked on Annuity Monitor and Life Insurance Monitor. He has performed wide-ranging research on the annuity and life insurance industries, staying abreast of industry trends and examining the online capabilities leading firms offer prospects, clients and advisors.

  • Research Associate: Henry Marshall