Property & Casualty Insurance Monitor

P&C Insurance Monitor examines the online and offline user experience leading property and casualty insurers offer prospects and clients. Using actual insurance policies, our research service provides you with a unique, first-hand look at the holistic user journey your competitors offer their clients.

Tracks 19 Leading P&C Insurance Companies

  • Allstate
  • American Family
  • Amica
  • Chubb
  • Erie Insurance
  • Esurance
  • Farmers
  • GEICO
  • The Hartford
  • Homesite
  • Kemper
  • Liberty Mutual
  • MetLife
  • Nationwide
  • Progressive
  • Safeco
  • State Farm
  • Travelers
  • USAA

Monthly Research Reports – In-depth reports that focus on key aspects of the online prospect and customer user experience as well as mobile and social media topics. Reports include:

  • Detailed reviews of each Property & Casualty Insurance Monitor firm
  • Key findings and best practice analysis to help improve your company’s offerings
  • Handy matrix summarizing your competitors’ offerings

Bi-Weekly Updates – Comprehensive review of changes and additions to competitor public and client websites with an emphasis on:

  • Website design and usability
  • Online product and education resources
  • Client account information and transaction capabilities

Monthly Research Report Summary Slide Decks – Key summary findings, best practices from industry leaders and recommendations from each report condensed into a convenient slide deck that can easily be shared with colleagues.

Client Website Videos – Go behind-the-login and take a first-hand look at the online resources being offered to clients by your competitors.

Client Collateral Materials – All materials and communications that we receive are available for subscribers to view or download online. This includes account statements, newsletters, marketing pieces, disclosure documents and email communications.

Competitor Summary Matrices – Breakdown of key public and client website and mobile features for all Property & Casualty Monitor firms.

Analyst Support – Research support from our experienced Property & Casualty Monitor team.

Justin Suter

Senior Analyst, P&C Insurance Monitor Justin Suter joined Corporate Insight in 2015 and leads the firm’s P&C Monitor team. He has performed wide-ranging research on the P&C industry, staying abreast of industry trends and examining the online capabilities, educational resources and technological tools leading firms offer prospects and clients. In addition to leading weekly and monthly reports, Justin investigates emerging InsurTech companies and writes about telematics programs for insurance firms. He also co-authored a whitepaper on wellness programs in the insurance industry. Before taking over the P&C Monitor, Justin worked on Corporate Insight’s Life Insurance and Annuity Monitors. Justin earned his B.A. in History with honors at New York University.
  • Director of Research: Lauren Roncevic
  • Research Associate: Emma Stevenson