Property & Casualty Insurance Monitor

P&C Insurance Monitor examines the online and offline user experience leading property and casualty insurers offer prospects and clients. Using actual insurance policies, our research service provides you with a unique, first-hand look at the online resources and account and marketing materials your competitors offer to their clients.

Tracks 18 Leading P&C Insurance Companies

  • Allstate
  • Amica
  • Chubb
  • Erie Insurance
  • Esurance
  • Farmers
  • The Hartford
  • Homesite
  • Kemper
  • Liberty Mutual
  • MetLife
  • Nationwide
  • Progressive
  • Safeco
  • State Farm
  • Travelers
  • USAA

Monthly Research Reports – In-depth reports that focus on key aspects of the online prospect and customer user experience as well as mobile and social media topics. Reports include:

  • Detailed reviews of each Property & Casualty Insurance Monitor firm
  • Key findings and best practice analysis to help improve your company’s offerings
  • Handy matrix summarizing your competitors’ offerings

Bi-Weekly Updates – Comprehensive review of changes and additions to competitor public and client websites with an emphasis on:

  • Website design and usability
  • Online product and education resources
  • Client account information and transaction capabilities

Monthly Research Report Summary Slide Decks – Key summary findings, best practices from industry leaders and recommendations from each report condensed into a convenient slide deck that can easily be shared with colleagues.

Client Website Videos – Go behind-the-login and take a first-hand look at the online resources being offered to clients by your competitors.

Client Collateral Materials – All materials and communications that we receive are available for subscribers to view or download online. This includes account statements, newsletters, marketing pieces, disclosure documents and email communications.

Competitor Summary Matrices – Breakdown of key public and client website and mobile features for all Property & Casualty Monitor firms.

Analyst Support – Research support from our experienced Property & Casualty Monitor team.

Lauren Roncevic

Senior Analyst, Property & Casualty Insurance Monitor Lauren Roncevic is a Senior Analyst for Corporate Insight’s Property & Casualty Insurance Monitor service. She has performed extensive research on the P&C insurance user experience for both prospects and clients.  Lauren has written a variety of reports examining topics such as policy servicing, bill pay, quote tools, claims and more. She is currently researching the telematics services offered by leading auto insurers.Lauren graduated from The George Washington University in 2010 and joined Corporate Insight in 2011, where she began her career with the Annuity and Life Insurance Monitor teams which focuses on the online capabilities providers offer prospects, clients and financial advisors.