YOUR MONEY-Are do-it-yourself investors too cautious with cash?

Post on November 26, 2013


Venture capital dollars have been flowing into online investing platforms, and partnerships are flourishing, making them a success from a business standpoint, says analyst Grant Easterbrook of New York-based research firm Corporate Insight.

But success with consumers has to be measured in terms of whether the algorithm-driven services provide good advice and customer service.

For now, Easterbrook does not think the firms get to know you well enough. “That’s the big problem with the algorithm-based services. They aren’t detailed enough,” he says.


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