Competitive Intelligence and Customer Experience Research
Across Multiple Industries
Best Practice Reports
Using clearly defined criteria and a carefully weighted ratings system, CI illustrates best practices and recommendations to help you build better user experiences.
Product and Capability Matrices
Drill down to the specifics with our granular spreadsheets—customized to each vertical—examining digital capabilities and product details.
Competitor Capabilities Tracking
Biweekly updates track all changes to your competitors’ digital experience enhancements and revamps, as well as new tools, products and marketing initiatives.
Custom Analyst Support
Personalized support from our dedicated team of research analysts. No one knows your competitors’ sites better than our analysts, and we’re here to help you get an edge.
Featured Industry Studies
Learn how advances in DeFi will change banking, lending and insurance over the next decade.
Gain a unique view of the digital patient experience and stay at the forefront of evolving technology.
See how banks and other firms, including Silicon Valley Bank itself, communicated with clients during the 2023 banking crisis.
Tracks and analyzes leading providers in the workplace retirement and benefits sphere, including financial wellness, HSA and equity compensation plan providers.
Actionable Intelligence for Smarter Decisions
Discover how our research can help you gain a competitive edge. Download our guide to learn more about Corporate Insight, our products and services.
Latest Trends by Industry
Analysis and commentary on the latest trends and innovations affecting the user experience from leading firms.