Gain Complete Competitive Visibility with Experience Benchmarks
Competitive benchmarking that compares your digital experience against competitors. Uncover performance gaps, prioritize improvements, and make informed decisions on where to invest with a comprehensive competitive picture of your place in the industry.
Industry Leaders Rely on Corporate Insight Research
78%
of Fortune 100 companies in financial services and healthcare rely on CI’s research.
750,000
digital journeys examined annually—from login to logout, our team tracks the authentic experience.
30+
years working with leaders across industries to improve their customer experiences.
See the Whole Landscape. Know Where You Stand.
Today’s organizations face rapidly evolving expectations, internal biases, and limited visibility into competitor experiences—it’s hard to improve your digital platforms. Meanwhile your competitors are building game-changing features behind login walls while you’re analyzing their marketing sites.
Experience Benchmarks show you where you lead, where you lag, and where to invest next. Turn competitive insights into actionable CX priorities with clear visibility into the trends shaping customer expectations in your industry.
Syndicated Benchmarking in Five Key Verticals
Learn from the leaders. A syndicated Experience Benchmark shows you the capabilities and experience strategies driving best-in-class performance on web and mobile platforms.
Retirement - Sponsor Platform Benchmark
Improve your platform’s functionality, usability, and competitive standing to earn new business and boost satisfaction for plan sponsors.
P&C Insurance Experience Benchmark
Gain visibility into broader competitive trends shaping customer expectations for today’s P&C platforms across web and mobile platforms.
Custom Competitive Benchmarking in Any Industry
A customized digital roadmap for better strategic investment. See how your platform compares to competitors, discover your strengths, and uncover the highest-value improvement areas to boost your competitive standing.
Benchmarking Tailored to Your Needs
Discover exactly where to invest for the biggest impact on your digital experience. A custom Experience Benchmark compares your firm’s platforms against your top competitors, for actionable answers to your biggest strategic questions. Available for any of the industries we serve.
Ready to Gain a Competitive Edge?
Connect with our team to discuss your research goals or explore a sample of our Experience Benchmark research to see the insights we provide industry leaders every day.
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