Experience benchmarking unlocks the insights required to present a best-in-class digital user experience for your customers
Identify strengths, weaknesses and opportunities for improvement with a competitive benchmarking assessment of a firm’s digital platforms versus those of their competitors with our Digital Benchmarking. Firms use this service to understand how their capabilities measure up against their peers, as well as to set development priorities, educate business partners and vendors, secure funding for necessary improvements and deliver a better user experience.
Get valuable comparisons into what your competition is doing with their digital user experience with these essential insights
Competitive benchmarking and customer demographics
See how your digital interfaces compare to your competitors. Start with identifying your gaps, strengths and opportunities to set in motion a best-in-class digital user experience.
Tailored, actionable recommendations
Reimagine your user experience with unbiased data-driven analysis of competitive user interface features.
Customer preference scoring
Establish a strategic roadmap for your firm by uncovering areas of opportunity for your digital customer interfaces.
Comprehensive executive summary
Create a true competitive advantage by leveraging findings revealed through competitive benchmarking from our expert research analysts.