Experience benchmarks create a roadmap for a best-in-class digital user experience

Our Experience Benchmarks identify strengths, weaknesses and opportunities for improvement with a comprehensive competitive benchmarking assessment of your firm’s digital platforms versus those of your competitors. This service will help you to understand how your capabilities measure up against your peers, as well as set development priorities, educate business partners and vendors, secure funding for necessary improvements and deliver a better user experience.

Understand how your digital user experience stacks up against the competition with these essential insights


Competitive benchmarking and customer demographics

See how your digital interfaces compare to your competitors. Start with identifying your gaps, strengths and opportunities to set in motion a best-in-class digital user experience.


Tailored, actionable recommendations

Reimagine your user experience with unbiased data-driven analysis of competitive user interface features.


Customer preference scoring

Establish a strategic roadmap for your firm by uncovering areas of opportunity for your digital customer interfaces.


Comprehensive executive summary

Create a true competitive advantage by leveraging findings revealed through competitive benchmarking from our expert research analysts.

Experience Benchmarks by Industry

Gain an edge with our Experience Benchmarks

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