Health System Research Services

Improve the patient experience through analysis of best practices and technological innovations.

The Health System Research Services monthly subscription gives you a first-hand look at the digital patient experiences from leading health organizations.

Find out more about an exclusive complimentary trial of Health System Research Services. See how our insights can transform the patient experience.

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How Our Health System Research Services Give You an Edge

Health System Research Services provides an unprecedented view of the digital patient journey, tracking emerging technologies including telehealth, wearable devices and electronic health records. Our survey-backed research gives you an edge amid escalating technology disruption and rising demands of patient consumerism. Rapid digital innovations herald big changes for patients, and we’re here to help you navigate toward stability.

The Value in Our Deliverables for Health System Research Services

Best Practice Reports

Our monthly reports examine key aspects of the digital patient experience at leading health plans. These reports benchmark industry leaders with ratings that assess best practices and critique aspects within the patient experience.

Custom Analyst Support

We provide personalized support from our Health System Research Services team to help you dig deeper into our research. Have an ad-hoc question about a competitor’s platform? We’re here to give you an edge.

Health System Monitor Report – Test Results

This Health System Monitor Report examines test result capabilities offered by 23 health systems on their patient portals. When assessing functionalities, we note attributes offered by each organization and provide a
detailed matrix.

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Success story

A Health System Research Services subscriber wanted to know how it could close competitive gaps with other leading health insurers in its digital appointment scheduling system…
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