Get unbiased first-hand insight into key aspects of the digital experience from the perspective of actual participants enrolled in authenticated health savings accounts (HSA).

The 2020 HSA Digital Capabilities Study reviews major changes and enhancements to content, design and functionality of the web and mobile experiences offered by leading HSA providers. We identify emerging best practices to help you deliver a best-in-class digital experience.

This study analyzes features and functionality of digital platforms, offering actionable recommendations to improve your web and mobile resources. Detailed profiles examine authenticated web and mobile capabilities of each covered firm, revealing strengths and opportunities for improvement.