Financial Literacy Isn’t Enough. Participants Need More Than Education

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Our latest Workplace Finance Monitor on crisis support and emergencysavings examines how leading retirement platforms support participants when it matters most.

April is Financial Literacy Month, yet participant outcomes stillaren’t improving. While 93% of firms offer educational content, only 36% provide crisis specific support and just 14% guide participants to a financial professional.

Participants are left to navigate critical financial decisions on their own. This report shows where programs are falling short and what leading firms are doing differently.

What's Inside the Summary Report

Our March release of our Workplace Finance Monitor provides a comprehensive view of how firms support participants across education, planning, and financial hardship. 

Inside the Summary Report you will find:

  • The gap between financial education and real participant support
  • How firms are responding to rising financial stress and withdrawal behavior
  • Differences in virtual assistant capabilities and personalization
  • Evolution of goal planning tools from basic to more advanced experiences
  • Where programs fall short in supporting participants during financial hardship
  • The growing role of communication during periods of financial uncertainty

The summary report is just a snapshot. The full report provides detailed insights for retirement leaders looking to understand competitor capabilities, identify gaps, and improve participant experiences. Contact our team to learn how to unlock access to the complete research.

Download the Executive Summary

Download the executive summary now or schedule a call with one of our experts to unlock the full Workplace Finance Monitor analysis to gain deeper insights focused on improving participant outcomes.

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