Pharmacy Research Services

Stay at the forefront of an industry experiencing significant competition, consolidation and evolution.

Get access to the latest online pharmacy and prescription management industry trends changing the digital consumer experience.


How Our Pharmacy Research Services Give You an Edge

Pharmacy Monitor tracks and analyzes the digital customer experience offered by top online pharmacies and prescription management organizations. Our survey-backed research examines key differentiators in the industry and establishes best practices in areas including prescription management, drug cost comparison tools, and medication adherence tools.

A subscription to Pharmacy Monitor gives you actionable recommendations and ongoing updates on platform optimization. Our research helps organizations better understand consumer awareness of healthcare options and the shifting demands guiding market growth. Get an early read on emerging trends and opportunities driving change before your competitors do.

The Value in Our Deliverables for Pharmacy Research Services


Best Practice Reports

Reports offer a deep dive into one aspect of the user experience and benchmark industry leaders using detailed criteria. Reports regularly provide ratings of all firms, best practices and screenshots with survey-backed recommendations for best-in-class experiences. 


Digital Strategy Updates

Keep your finger on the pulse of the digital pharmacy experience with Update reports that track all changes to your competitors’ digital interfaces. Leveraging our team of panelists, we review changes in real time, showing our subscribers the latest enhancements to authenticated site capabilities, revamps, new tools and functionalities, etc.


Competitor Capabilities Tracking

Whether you need a point-by-point comparison of the digital pharmacy industry across hundreds of categories or the latest in mail-order drug price tracking, we have you covered. Discover which firms offer each feature and track how these capabilities change over time.


Custom Analyst Support

We provide personalized support from our dedicated team of industry analysts to help you dig deeper into our research. Have an ad-hoc question about a competitor’s digital offerings? We’re here to give you an edge.