Announcing the sixth annual Health Plan Monitor Awards, Corporate Insight reveals the leading desktop and mobile user experiences
The Monitor Awards assess features and resources offered by healthcare insurers across five key areas:
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Desktop Dashboard
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Mobile Dashboard
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Account and User Authentication
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Behavioral Health Resources
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Claim Payments
We select categories that have made a significant impact on the online digital member experience the past year and provide best-in-class firms for each of the categories. We distribute awards in gold, silver and bronze based on the quality of exceptional features and tools. The gold medal is reserved for the most robust and valuable features—those that most closely achieve the ideal combination of important content and intuitive functionality. The silver medal recognizes features that offer great value but lack some of the outstanding qualities of the best offerings. Lastly, the bronze medal goes to those features that are imperfect but still offer members a strong or valuable experience.
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