Learn best practices for how 12 major healthcare organizations help patients plan for a family member’s future medical care

See how firms help patients create an advance directive with tips on discussing plans with family members and providers

In this report, we examine 12 Health System Monitor organizations’ public site advance care planning resources. These resources help patients plan and make  decisions for their or a family member’s future medical care. Most organizations provide detailed information about advance care planning on the public site.  Patients can easily read about the topic, how to create an advance directive, and how to discuss plans with family members and providers.

Organizations cover a range of topics, including deciding what to do, choosing a healthcare agent, spiritual care and life events. All organizations provide forms and guide for patients to fill out, while few stand out for offering online, editable forms that serve as a digital, sharable copies. Few organizations provide alternatives to text based pages,  such as videos or online classes. Patients can watch testimonials and sign up for life care planning workshops for a more personalized and intimate experience.

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