CI WRITTEN NAME

Pharmacy Research Services

Stay at the forefront as the pharmacy industry experiences significant competition, consolidation and evolution.

Pharmacy Monitor shows you the latest online pharmacy and prescription management trends transforming the digital experience.
blank
blank

How Pharmacy Monitor Research Gives You a Competitive Edge

Pharmacy Monitor tracks and analyzes the digital customer experience offered by top online pharmacies and prescription management organizations. Our survey-backed qualitative research examines key differentiators in the industry and establishes best practices in areas including prescription management, drug cost comparison tools, and medication adherence tools. Pharmacy Monitor gives you actionable recommendations and ongoing updates on platform optimization. Our research helps organizations better understand consumer awareness of healthcare options and the shifting demands guiding market growth. Get an early read on emerging trends and opportunities driving change before your competitors do. Pharmacy Monitor gives you the tools to create a best-in-class experience.

The Value in Our Deliverables for Pharmacy Monitor

blank

Best Practice Reports

Reports offer a deep dive into one aspect of the user experience and benchmark industry leaders using detailed criteria. Reports regularly provide ratings of all firms, best practices and screenshots with survey-backed recommendations for best-in-class experiences.
blank

Quarterly Updates

Keep your finger on the pulse of the digital pharmacy experience with quarterly updates that track all changes to your competitors’ digital interfaces. Leveraging our team of panelists, we review changes in real time, showing you the latest enhancements to authenticated site capabilities, revamps, new tools, and functionalities, as they happen..
blank

Competitor Capabilities Tracking

Whether you need a point-by-point comparison of the digital pharmacy industry across hundreds of categories or the latest capabilities from competitors, we have you covered. Discover which firms offer each feature and track how these capabilities change over time.
blank

Custom Analyst Support

Pharmacy Monitor analysts provide personalized support to help you dig deeper into our research. Have an ad-hoc question about a competitor’s digital offerings? We’re here to give you an edge.
blank

Pharmacy Monitor Comparative Analysis Report

Pharmacy virtual assistants and live chat tools have evolved from basic support channels into strategic differentiators that directly impact prescription management and online experiences. This report examines the virtual assistant and live chat tools offered by 18 pharmacies.

Access the sample Pharmacy Monitor report.

"*" indicates required fields

This field is for validation purposes and should be left unchanged.
Name*

What Our Clients Say

“I have already used [CI’s research] to help build a new login experience and will continue to review the reports to understand how we stack up to our competitors and determine where we need to make enhancements and differentiate ourselves from the rest.​”

“I love the in-depth reports covering a particular capability. I love the ability to request competitor screenshots from CI.”

“I rate the Corporate Insight team 10 / 10. Experts in their field, and having them as a resource elevates my own capabilities in so many ways. Grateful for the partnership.”

See the Corporate Insight difference

30 years of customer experience research. Trusted by 78% of the financial services and healthcare firms in the Fortune 100.
Let's Talk

Pharmacy Industry Insights

blank

How to Create the Best Healthcare UX

Read More
blank

Corporate Insight Releases Research Series on Healthcare AI Leaders

Read More
blank

Designing Healthcare for the Home, Not Just the ICU

Read More

View All Industry Insights »

Get in touch

"*" indicates required fields

This field is for validation purposes and should be left unchanged.
Name*

    Download the Guide