CI WRITTEN NAME

Property & Casualty Insurance Research Services

Engage prospects and deepen client relationships by enhancing the P&C digital experience.

Property and Casualty Insurance Monitor shows you how the latest technology can revolutionize the ways consumers rely on their insurance carriers via websites and mobile devices.
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Property and Casualty Insurance Monitor Research Gives You A Competitive Edge

Survey-backed P&C Insurance Monitor research helps you exceed the growing expectations of digital-first consumers with an authentic look at the client experience at leading property and casualty insurance firms in everything from claims, account management, tools, billing and educational programs. By leveraging a diverse panel of policyholders, we can show you the features and capabilities that will give you an edge on the competition.

Deliverables for Property & Casualty Insurance Monitor

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Competitive Analysis Reports

Monthly qualitative reports focus on a key aspect of the client digital journey in auto and home insurance. These reports benchmark industry leaders with rankings that assess best practices and critique aspects including usability, navigation and personalization.
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Biweekly Updates

Keep your finger on the pulse of the P&C industry with biweekly updates that track all changes to your competitors’ digital experiences. We review prospect and authenticated site capabilities in real time, showing you revamps, new tools, and marketing campaigns as they happen.
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Competitor Capabilities Tracking

Whether you prefer a side-by-side matrix comparing industry leader capabilities across hundreds of data points, or full videos of the authenticated site capabilities of each competitor, we have you covered. Find out which firms offer each feature, then watch videos of how these capabilities function and have changed over time.
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Dedicated Analyst Support

A dedicated team of Property & Casualty Monitor analysts help you dig deeper into our research. Want a screenshot or have an ad-hoc question about a competitor’s authenticated experience? We’re here to give you an edge.
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Sample Report: Alerts and Message Centers

Message centers are reliable pathways for facilitating seamless communication between policyholders and their insurers in one intuitive interface. This report examines policy alerts and secure messaging centers on mobile app (iOS) and desktop platforms from the 18 carriers in the P&C Insurance Monitor coverage set.

Access the sample P&C Monitor report.

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What Our Clients Say

“Your analysts do an amazing job to support our team. Very responsive to ad hoc requests. Really value the partnership.”

“I have already used [CI’s research] to help build a new login experience and will continue to review the reports to understand how we stack up to our competitors and determine where we need to make enhancements and differentiate ourselves from the rest.​”

“I love the in-depth reports covering a particular capability. I love the ability to request competitor screenshots from CI.”

“I rate the Corporate Insight team 10 / 10. Experts in their field, and as a one-person team, having them as a resource elevates my own capabilities in so many ways. Grateful for the partnership.”

See the Corporate Insight difference

30 years of customer experience research. Trusted by 78% of the financial services and healthcare firms in the Fortune 100.
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Property and Casualty Industry Insights

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How to Create the Best P&C Insurance UX

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Auto Insurance Report: Policyholders Turn to Artificial Friends for Insurance Advice

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Corporate Insight Releases Report on Certificate of Insurance Generation

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View All Industry Insights »

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