Privacy Policy

Corporate Insight, Inc. (CI) is a market research provider of competitive intelligence of the user experience, with a special emphasis on digital channels.  The Advisory Panel, within CI, is a dedicated function to manage relationships with individuals who are interested in voicing their opinions as well as enable CI to understand the client journeys available to them by their various service providers.  Panelists are invited to complete surveys, participate in-depth interviews or contribute to usability studies, participation is voluntary.

The information you provide as a panelist enables CI to collect and observe the digital habits, buying preferences and the user interface for accounts examined.  Our findings are rolled up and packaged into research reports that highlight best practices and competitive benchmarking for a better client experience.

Our Privacy Policy reaffirms our pledge to safeguard the identity and uphold confidentiality of all personal information of anyone who participates in our research.  The Advisor Panel is comprised of several research panels all of which are governed by this privacy policy.

What information is collected and why

We may collect personal information that you choose to provide to us to support our research process.  For example, if you contact us through our website, we may collect personal identifiers (e.g., your name, contact information, access details) as well as any other information that you voluntarily provide to us in order to respond to your inquiry or verify your identity, where necessary.  We may also collect personal information that you provide to us when you voluntarily sign up for any of our panels.

The personal information collected from you may include other online identifiers and electronic activity you perform on various websites where you transact your personal business.  We observe this information to understand the user interface to assess and compare the effectiveness of websites and applications across a competitor set of firms.  Our research is mostly qualitative derived from observation.  We do not place software or recorders on your personal equipment or record your browsing history.

This information is used in Corporate Insight’s market research efforts to create products and services to help companies better understand the competitive landscape as well as offer best practice recommendations.  We redact all personal information from any image or screenshot.

Other information collected by third parties.

We may use third parties and service providers to obtain personal information and combine that data with other data we collect from or about you to conduct our user experience research.  We do not use cookies or spyware to conduct our research, nor do we track activity in browsers you use.  We do not share personal details of our panelists with any client, prospect or partner nor do we use it for advertising purposes.  We may use third-party cloud services to host and/or store the information we process that you allow us to have.

How long we keep the information collected?

We store your information for as long as is reasonably necessary for conducting and issuing our research.

Your choices about your personal information

We honor the right of our panelists to opt out of our panels at any time.  Simply contact us by:

• Email at: AdvisoryPanel@CorporateInsight.com OR
• Call us toll free at: 844-827-2824

This privacy policy is also displayed on our main corporate website as well as The Advisory Panel website.

www.CorporateInsight.com     www.ciAdvisoryPanel.com