Complete the form below to watch our webinar hosted by Adam Hulnick, VP of UX Research at Corporate Insight. Based on UX research with actual users, Adam discusses pitfalls that could negatively impact customer retention. Some of the learnings we share include:
- What customers don’t know about their policy can hurt you—so what works for educating them?
- We dispel the myth that aside from cost, auto insurers are interchangeable to customers
- Sometimes marketing efforts do more harm than good
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