Complete the form below to access our webcast and slide presentation featuring key findings from Corporate Insight’s recent telehealth user experience study hosted by our healthcare industry experts. The webcast discusses best practices we found in our study of users from around the United States who had one or more telehealth appointments last year. Leveraging our deep experience analyzing user journeys, we offer study-backed analysis of leading patient portals tracked in our Health System Monitor Research subscription service.

Topics covered in our Telehealth User Experience Study:

  • Providing appointment types appropriate for each platform​
  • Setting and managing user expectations, including those affected by media portrayals of telehealth
  • Using e-visits as a supplement to video and phone-based consultations for low-risk appointment types

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