You’ll learn:
- What leading pharmacies are doing differently with chat and VA support
- Where digital support commonly breaks down for members
- Which practical steps can improve resolution while reducing call volume
If improving digital support and reducing service friction is on your radar this year, we wanted to make sure this session didn’t slip past your inbox.
Join our Research Analyst Tess Martin for Resolving CX Friction in Pharmacy: Virtual Assistants & Chat Support, where we’ll share insights from Corporate Insight’s evaluation of 18 chat and virtual assistant experiences.
If this is an area your team is actively working on, this webinar will provide useful benchmarks and real-world examples.
Watch now for free:
